Job Description

Head of Equity, Diversity & Inclusion

At MAG, we provide the airport facilities and travel services people need to connect with the world. As the largest UK-owned airport operator, we serve millions of passengers each year through Manchester Airport, London Stansted Airport and East Midlands Airport. Our businesses bring people together, support the regions in which we operate and help keep the world moving.

We’re the Journey Makers. We’re one big team, on a journey of growth, making a real impact. In this Group-wide role, you’ll help create an organisation where every colleague feels supported, included and able to do their best work. You’ll have the opportunity to shape meaningful change across a large, complex business and help ensure equity, diversity and inclusion are built into the way we work, lead and make decisions.

You’ll also have access to a great range of benefits. The final package will be confirmed according to the role’s grade and may include:

• Bonus scheme
• 10% company pension contribution
• Car allowance
• Private medical scheme
• 25 days’ holiday plus bank holidays
• Free parking
• Subsidised public transport
• A wide range of company discounts
• Two volunteering days each year
• Free 24/7 Virtual GP service
• Care Concierge service

The Role

As our Head of Equity, Diversity and Inclusion, you’ll shape and deliver MAG’s EDI strategy, helping us create a culture where every colleague can bring the best of themselves to work.

Working closely with the Director of Internal Comms & Engagement, senior leaders and teams across MAG, you’ll turn our EDI ambitions into focused action. You’ll use insight, colleague feedback and external developments to guide priorities, measure progress and help remove barriers to inclusion across the organisation.

This is a visible, influential role with the opportunity to make a real difference. You’ll act as a trusted adviser, bring constructive challenge and help leaders understand the part they play in building an inclusive workplace.

What You'll Be Doing

• Develop, evolve and deliver a comprehensive EDI strategy aligned with MAG’s business and People priorities.
• Provide clear updates on progress to senior leadership forums, including the Executive Committee and Senior Leadership Team.
• Advise and constructively challenge leaders and stakeholders on decisions, practices and activity that affect inclusion.
• Review and contribute to policies and working practices, ensuring they support MAG’s EDI commitments and relevant territories we operate in.
• Identify barriers to equity and inclusion, then bring the right teams together to develop practical, sustainable solutions.
• Work with Talent Development colleagues to shape engaging EDI learning for colleagues and leaders.
• Deliver EDI learning and facilitate conversations at all levels of the organisation, including with senior leaders.
• Develop meaningful measures and reporting that show the effectiveness of EDI initiatives, policies and activity.
• Improve the quality and use of colleague EDI data, turning insight into informed priorities and decisions.
• Build relationships with external partners, community organisations and MAG’s sustainability and corporate social responsibility teams.
• Represent MAG at relevant external events, conferences and forums.
• Partner with Colleague Communities so colleague perspectives help shape priorities and positive change.
• Work with Colleague Communities, the Chaplaincy and Communications teams to deliver an engaging programme of EDI events and communications.
• Keep your own knowledge current through external networks, research and developments in EDI practice and legislation.
• Lead and support an EDI Specialist, creating clarity, encouraging connection and enabling strong performance.

What Will Make You Successful In This Role

You’ll bring experience of leading EDI or wider People initiatives within a large or complex organisation, along with evidence of turning strategy into meaningful and measurable action.

You’ll also bring:

• A strong understanding of equity, diversity and inclusion principles, relevant UK equality legislation and evolving good practice.
• Experience developing and delivering EDI strategies, programmes or organisational change.
• The ability to build trusted relationships and influence people at every level, including senior leaders.
• Confidence presenting complex or sensitive subjects clearly, thoughtfully and with practical recommendations.
• Strong analytical skills and the ability to use qualitative and quantitative insight to guide decisions.
• Experience managing several priorities, projects and stakeholder groups at the same time.
• A collaborative leadership style that welcomes different perspectives and creates space for others to contribute.
• Sound judgement, integrity and the confidence to offer respectful, constructive challenge.
• The ability to adapt your approach while maintaining clear direction and focus.

Experience within aviation, transport or another operationally complex environment would be useful, but it isn’t essential. What matters most is your ability to build trust, turn evidence into action and help create sustainable organisational change.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.