Job Description

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We are looking for a talented Head of Digital Design (Mat Cover) to join our growing in-house team! This role will see you working on a variety of creative and trade led projects across the business. With leadership experience, you will have a demonstrated passion for navigating a team of talented individuals in improving and innovating digital marketing creative across New Campaign Launches, BAU and Sales periods such as Black Friday. You will have a keen eye for detail in all things digital design and digital marketing.

We believe in disruption, innovation and the application of art and science to create the best concepts, big ideas and content creation. Pulling from strategic insights and data, you can create and bring to life beautiful ideas that move the world. You have a deep understanding of brand purpose, consumer journey and our customer’s use of digital & technology.

With an entrepreneurial spirit, you will need to be solutions-oriented and collaborative in your approach. You will work alongside other creatives, the marketing team, digital team, creative team, technology organisation, Trade, PR, social, as well as help support our local markets with their creative aims.

As a Head of Digital Design you will

• Oversee a talented team of designers (>8-10 growing), overseeing business wide briefs, and supporting the team to develop a broad variety of global digital assets, ensuring consistency across all assets (i.e. emails, CT.com, Paid Marketing, Charlotte Tilbury App, and Affiliates, BAU & Evergreen templated digital assets)
• Executing large scale digital roll outs or tech initiatives in a systematic and meticulous manner
• Working within digital constraints and exploring new ways of challenging and innovating the brand digitally, through new layout design, tools, and technology including the use of AI.
• Support the digital content team by reviewing and approving digital-friendly image & video assets.
• Support in the creation of Digital Marketing assets e.g. display banners and paid social creative
• Applying learnings on assets across various platforms, identifying opportunities for personalisation and targeting.
• Communicate effectively within the broader Creative team; Project Managers, Copywriters,
• Graphic Designers, Product Designers, Art Directors, Retouchers, Video Editors and the Creative Director to ensure that milestones are met and the team stays on the pulse with changes and plan alterations.
• Influence the in-house agency with trends, best practices, digital advancements and competitors to help improve the team’s approach to digital design
• Diligent approach to ensuring all content is optimised for mobile-first devices and web
• Conduct research and stay updated on the latest design trends, tools, technologies and AI platforms.

Reporting Relationships

• Digital CX Director

About you

• Proven experience in team management and leadership of an army of creatives
• Experience working on digital + ecommerce design, in-house or agency experience
• Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as
• 360 campaigns, from brief to delivery
• Ability to marry art (creative) and science (data); analytically looking at data, reporting and
• applying it to future projects and creative
• Understanding of online accessibility, UX / UI
• A strong track record in project planning, including accurate estimation of costs and timings
• Expert knowledge of user interface, application, mobile and responsive design, using the
• latest prototyping and design tools
• Great sense of design and composition with a strong eye for layout and appreciation of
• brand guidelines across all devices and channels
• Ability to work at pace, with a confidently calm demeanour
• Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business
• Exceptional information presentation (visual and written) experience
• Infectiously positive and passionate energy
• Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in to AI tools such as Chat GPT, Adobe Firefly, Google Gemini
• Experience using Dropbox, and project management tools such as Trello / Monday.com

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.