Job Description

HEAD OF DIGITAL

Location: Phnom Penh, Cambodia | Level: Senior Management (15-20 Staff)

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ROLE PURPOSE

To lead the digital business and strategic growth of the agency. You will oversee a multidisciplinary team of 15-20 specialists (Social Media, Performance, Content, and Tech) to deliver world-class digital solutions for top-tier local and international brands in the Cambodian market.

KEY RESPONSIBILITIES

• Strategic Leadership: Develop and implement comprehensive digital strategies that align with client business objectives and market trends in Cambodia.
• Team Management: Lead, mentor, and scale a team of 15-20 staff. Foster a culture of innovation, accountability, and continuous learning.
• Operations & P&L: Oversee the digital department's budget, resource allocation, and profitability. Ensure operational efficiency across all digital workflows.
• Client Relationship: Act as the senior digital consultant for key accounts, providing high-level insights and driving organic growth through digital innovation.
• Product Development: Identify and integrate new digital tools, platforms, and services (AI, Programmatic, CRM) to keep the agency ahead of the competition.
• Performance Oversight: Ensure all digital campaigns meet KPIs through rigorous data analysis and optimization strategies.

PROFESSIONAL REQUIREMENTS

• 10+ years of experience in Digital Marketing.
• 4+ years in senior leadership (Agency side).
• Proven track record managing 15+ staff.
• Deep expertise in Cambodia's digital landscape.
• Fluency in English (Khmer is a plus).

CORE COMPETENCIES

• Strategic & Analytical Thinking
• High-level Stakeholder Management
• Adaptability & Cultural Intelligence
• Financial Acumen (Agency Margins/P&L)
• Talent Development & Mentorship

KEY PERFORMANCE INDICATORS (KPIs)

Revenue Growth: Digital services upsell & retention benchmarks.
Team Retention: Staff engagement scores and low turnover rates.
Client Satisfaction: High NPS scores and consistent campaign ROI.

Contact details

Tim.montero@top-recruitment.com

+855 (0) 88 920 5869 (WhatsApp, Telegram)