Job Description

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Head of Department - Tower Operations Air Traffic Management (all genders)

ATM Tower Operations Vienna FREQUENTIS AG
From now on Full time
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Job Introduction
Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 45,000 workstations already trust our know-how and proven experience.
Key Tasks
The ATM Tower Operations department focuses on the implementation and operation of modern tower solutions for safe and efficient air traffic control. This includes integrated information, decision-support, and control systems, as well as video-based digital tower solutions. Frequentis combines deep ATM (Air Traffic Management) domain expertise with innovative technology to enable our customers to operate their towers safely and efficiently.

• Strategic Leadership You are responsible for the operational and strategic leadership of the teams, consistently aligning all activities with the corporate vision and business unit (BU) goals.
• Project Portfolio Management You set up international projects for the BU Towers, oversee their implementation, and ensure long-term customer retention through the maintenance phase.
• Budget & Results Responsibility You take charge of the planning and control of resources, tasks, and budgets, including transparent and timely reporting to senior management.
• Performance & Optimization You drive the planning, implementation, and tracking of all measures to achieve targets and optimize processes regarding cost, quality, and efficiency.
• Stakeholder Management Acting as a central hub, you coordinate internal and external resources and manage escalations with confidence and poise.
• Talent & Resource Management You drive the continuous development of yourself and your teams, identify key talent, and foster a motivating work environment.
• Risk Management & Compliance You evaluate opportunities and risks for the Frequentis Group and ensure full compliance with all legal guidelines and internal regulations.
• Decision-Making & Culture You embody the Frequentis leadership principles and independently make the decisions necessary for the positive development of your division and the company as a whole.

Key Qualifications

• Academic Foundation University degree (e.g., in Technology, Engineering, Aviation, Business, or IT) or a comparable qualification.
• Proven Leadership Several years of leadership experience in a corporate environment, ideally within the Air Traffic Management (ATM) and/or software industry, as well as a track record in managing complex projects for public sector clients.
• Business Mindset Strong entrepreneurial thinking and sound business acumen for managing KPIs and budgets.
• Resilient Personality You stand out for your structured approach and maintain a calm composure even in critical situations. You are characterized by high commitment and the ability to solve challenges efficiently with a practical, hands-on mentality.
• Strong Communication Proficiency in English (business fluent) and the ability to confidently represent complex issues to various stakeholders.
• Strategic Foresight The ability to identify industry trends early on and successfully translate them into operational department practice.

Our Values
Around 2,600 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.
Benefits

Working at Frequentis means making the world a safer place every day, long-term career opportunities and numerous benefits. These include a working time model based on trust, the option to work from home or remotely, a choice of IT equipment, a public transport ticket for the Vienna core zone or a reserved parking space, an allowance for meals in the office and reimbursement of expenses for working from home, the option to take a sabbatical, a comprehensive onboarding program and numerous programs for professional and personal development. You can find even MORE benefits on our career website.

TRUSTED OFFICE HOME OFFICE / MODERN PUBLIC TRANSPORT / MENTORING TRAININGS
FITNESS / WORKING HOURS RESTAURANT WORKATION IT-EQUIPMENT PARKING SPACE PROGRAM JOBRAD
Benefits

Working at Frequentis means making the world a safer place every day, long-term career opportunities and numerous benefits. These include a working time model based on trust, the option to work from home or remotely, a choice of IT equipment, a public transport ticket for the Vienna core zone or a reserved parking space, an allowance for meals in the office and reimbursement of expenses for working from home, the option to take a sabbatical, a comprehensive onboarding program and numerous programs for professional and personal development. You can find even MORE benefits on our career website.

TRUSTED OFFICE HOME OFFICE / MODERN PUBLIC TRANSPORT / MENTORING TRAININGS
FITNESS / WORKING HOURS RESTAURANT WORKATION IT-EQUIPMENT PARKING SPACE PROGRAM JOBRAD
Salary
The remuneration for this position consists of: The collective agreement minimum salary of EUR 90.000 gross per year (based on a 38.5 hour week) PLUS an overpayment in line with the market depending on your professional qualifications and experience. What else is important to you? We look forward to receiving questions from our future #ExpertsForASaferWorld.
Apply now
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Barbara Heinzel

HR Recruiting & Talent Management
| +431811502201
| Social media contact

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