Axiata Digital Labs

Head of Culture & Talent Management

Axiata Digital Labs  •  Colombo, LK (Onsite)  •  4 days ago
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Job Description

Key Responsibilities

Culture Strategy & Leadership

  • Formulate & operationalize the organization's culture vision and roadmap aligned with business objectives
  • Act as a strategic advisor to the leadership on culture, engagement, and organizational effectiveness
  • Lead enterprise-wide culture transformation initiatives to drive performance, agility, and innovation
  • Establish frameworks to embed values, behaviors, and leadership expectations across all levels

Employee Engagement & Experience

  • Design and oversee a comprehensive employee engagement and experience strategy across the employee lifecycle
  • Own enterprise engagement measurement (surveys, pulse checks) and translate insights into actionable business outcomes
  • Drive a data-led approach to monitor employee sentiment, retention, and productivity
  • Ensure continuous improvement of employee experience through scalable programs and interventions

Recognition, Wellbeing & Culture Programs

  • Lead the design and governance of organization-wide recognition frameworks that reinforce high-performance behaviors
  • Oversee wellbeing, inclusion, and employee experience initiatives to support a holistic work environment
  • Sponsor and guide culture-driven programs, campaigns, and events at an enterprise level

Employer Branding & Internal Communication

  • Define and drive the organization's Employee Value Proposition (EVP) in partnership with leadership and marketing
  • Oversee internal communication strategies to ensure consistent, transparent, and engaging messaging
  • Position the organization as an employer of choice through strong culture narratives and branding initiatives

Change & Transformation

  • Lead culture integration and transformation efforts during periods of organizational change, growth, or restructuring
  • Partner with senior leadership to embed mindset and behavior shifts required for strategic priorities
  • Ensure culture considerations are integrated into business transformation programs

Leadership & Stakeholder Management

  • Build and lead a high-performing culture/engagement team
  • Partner with C-suite, senior leaders, and HR Business Partners to drive culture outcomes across business units
  • Influence and coach leaders to foster inclusive, high-performing team environments
  • Represent culture and engagement priorities at executive forums

Capability Building & Leadership Development


  • Design, oversee, and drive enterprise-wide training and development programs, including leadership and soft skills capability building

  • Establish and institutionalize coaching frameworks across the organization

  • Provide direct mentoring to small teams, junior staff, and high-potential talent to strengthen leadership pipeline and organizational capability

Qualifications & Experience

  • Bachelor's degree in HR, Psychology, Business Administration, or a related field (Master's preferred)
  • 10+ years of progressive experience in HR, culture, employee experience, or organizational development roles
  • Proven experience leading enterprise-wide culture and engagement strategies
  • Strong expertise in organizational behavior, change management, and employee experience design
  • Demonstrated ability to influence senior stakeholders and drive transformation at scale
  • Experience in building and leading teams and managing cross-functional initiatives
Axiata Digital Labs

About Axiata Digital Labs

Axiata Digital Labs is an innovative software service provider, offering telco-focused digital and IT services and solutions that enable individuals, startups and enterprises.

With over 1200 professionals spread across 7 countries, we help global customers in the space of telecommunications, digital services & financial services. Our convergent digital design experiences, innovative platforms and reusable assets connect numerous technologies to deliver tangible business value and experience to our customers.

Axiata Digital Labs is the technology hub of Axiata Group Berhad Malaysia which is one of the leading groups in telecommunication in Asia.

In pursuit of Axiata’s vision to be a New Generation Digital Champion, Axiata Digital Labs positions itself as a key driver to deliver a range of innovative telecommunication products and services.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Colombo, LK
Year Founded
2019
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