Pammys has grown to more than 1.3 million customers in just a few years. Now, the focus is on turning this customer base into an even stronger engine for growth.
You will own our entire CRM and Retention Marketing function and develop it into a measurable, scalable growth channel. Your goal is clear: drive more repeat purchases, increase Customer Lifetime Value, and generate more profitable revenue from our existing customer base.
You will take full ownership of strategy, systems, campaigns, and automations, and continue to build and scale the function together with your team.
Retention & Lifecycle. You will develop the CRM strategy across the entire customer lifecycle, from the first purchase to the second and third purchase through to long-term customer retention. You will identify the biggest levers for repeat purchase rate, purchase frequency, and Customer Lifetime Value and turn them into concrete action.
Email & Automation. You will own our email communication and automated customer journeys end-to-end. Welcome flows, post-purchase journeys, cross-selling, reactivation, product launches, and other lifecycle journeys will be built, tested, and continuously optimized by you based on data.
Segmentation & Personalization. You will ensure that not every customer receives the same communication. You will develop intelligent segments based on purchasing behavior, products, activity, and customer value, making our communication more relevant and more profitable.
Testing & Performance. You will treat CRM like a performance channel. Subject lines, offers, send times, frequencies, content, and customer journeys will be systematically tested. You know the numbers behind your initiatives and can clearly quantify the incremental contribution margin generated through CRM.
Customer Insights. You will use our data to understand why customers come back, when they drop off, and which products trigger the next purchase. Together with Data, Marketing, and Product, you will translate these insights into concrete actions.
Internationalization. You will further develop our CRM playbook for new markets and ensure that automations, segments, and communication work in a locally relevant way without every country having to start from scratch.
Pammys is the fastest-growing footwear brand in Europe. With over 1 million delighted customers in our first three years, we’ve proven how quickly a brand can be set in motion when vision, team, and execution work perfectly together. And we’re only getting started.
With locations in Kiel and Hamburg, as well as our own 11,500 m² logistics center in Lensahn, we’ve built an infrastructure designed for extreme growth. Our team of more than 100 passionate marketing geniuses, tech talents, creatives, operators, and logistics heroes works every day to establish Pammys as a leading global fashion and comfort brand.
With our team and current annual revenue in the mid eight-figure range, we are entering our next major growth phase—with the clear goal of scaling to mid nine-figure revenues in the coming years.
Our mission is clear: we are building a global brand that redefines style, comfort, and modern aesthetics—and creates products that people truly feel.
We move fast. We think big. We experiment, test, scale, and deliver. There is always momentum here. Something happens every single day.
If you want to be part of a company that is still in the process of defining its global footprint—welcome to the Pammyversum!
We’re looking for ambitious, creative, smart team players who share our vision and are excited to reach the next stage together with us.
**This is your moment. Join our team!**
