CredPal is a leading financial technology company that offers a comprehensive range of financial solutions, including credit cards and investment opportunities, to empower individuals. Our mission is to revolutionize access to credit and investment, enabling individuals to take charge of their financial well-being.

Job Title: Head of Credit

Job Type: Full Time/Hybrid

Level: Senior Level

Purpose Statement

We are seeking a commercially aggressive
Head of Credit
to own
end-to-end business credit disbursement
across CredPal’s SME and merchant portfolio. This role requires a hands-on leader who drives merchant acquisition, activates new borrowers daily, builds high-velocity credit pipelines, and consistently delivers
₦1B+ monthly disbursements
. You will lead growth across working capital loans, merchant financing, invoice financing, credit lines, and embedded credit products, with full accountability for volume, quality, and collections.

The ideal candidate has
5+ years of SME or business credit leadership experience
, a proven track record of exceeding targets, strong merchant networks, and relentless execution discipline.

Responsibilities

Disbursement Ownership

• 
  Deliver monthly business credit disbursement targets across all business credit products including working capital loans, merchant financing, invoice financing, and credit lines.

• 
  Track disbursement performance daily and take immediate corrective action to close gaps.

• 
  Own pipeline conversion from lead → approval → disbursement → repeat drawdown.

• 
  Identify, develop, and scale high-converting business acquisition channels including direct sales, merchant partnerships, platforms, aggregators, and embedded credit flows.

• 
  Personally engage and activate high-value merchants, distributors, and enterprise partners when required.

Lead Generation & Conversion

• 
  Build and execute end-to-end lead generation strategies for SME and merchant borrowers.

• 
  Optimize onboarding, credit approval, and drawdown conversion funnels using data, field insights, and customer behavior.

• 
  Drive high approval-to-disbursement conversion rates.

• 
  Identify high-quality merchant clusters, trade groups, and business networks for onboarding into CredPal’s business credit ecosystem.

• 
  Drive strong merchant activation, utilization, and repeat borrowing behavior.

• 
  Ensure credit is disbursed to creditworthy businesses through disciplined screening, segmentation, and behavioral monitoring.

• 
  Monitor repayment performance, delinquency trends, and PAR closely.

• 
  Partner cross-functionally to execute proactive delinquency prevention and recovery strategies.

• 
  Maintain and analyze dashboards covering disbursement volume, active borrowers, utilization rates, repayment behavior, and risk metrics.

• 
  Use insights to drive tactical field interventions, channel optimization, and growth prioritization.

• 
  Stay deeply informed on SME lending trends, competitor activity, pricing models, and borrower behavior.

• 
  Continuously refine acquisition strategies and product positioning based on market signals.

• 
  Work closely with credit risk, operations, marketing, partnerships, and product teams to ensure seamless execution across the credit lifecycle.

• 
  Ensure alignment between credit policy, commercial objectives, and operational capacity.

• 
  Deliver regular executive performance reports with actionable insights.

• 
  Own accurate forecasting of monthly disbursement, pipeline velocity, and collections performance.

• 
  Monthly Business Credit Disbursement Volume

• 
  Number of Active Disbursed Business Accounts

• 
  Daily / Weekly Disbursement per Channel

• 
  Lead Conversion Rate (Onboarding → Disbursed)

• 
  Portfolio at Risk (PAR) below benchmark

• 
  Credit Repayment Collection Rate

• 
  Pipeline Velocity & Conversion

• 
  Repeat Borrowing Rate

• 
  Average Ticket Size Growth

• 
  Sales Productivity

Requirements

• 
  Bachelor’s degree in
  Finance, Economics, Business, or a related field
  (MBA or relevant professional certifications are an advantage).

• 
  Minimum of
  5 – 8 years’ experience
  in
  SME lending, business credit, merchant financing, or commercial banking
  , with at least
  3 years in a leadership role
  .

• 
  Proven track record of
  driving high-volume business credit disbursements
  , consistently meeting or exceeding aggressive monthly targets (₦1B+ preferred).

• 
  Experience within a
  fintech, microfinance, or high-growth lending environment
  is strongly preferred.

• 
  Deep hands-on experience across
  working capital loans, merchant financing, invoice financing, credit lines, and embedded credit products
  .

• 
  Strong
  merchant and SME networks
  , with demonstrated ability to activate and scale acquisition channels.

• 
  Solid understanding of
  credit risk assessment, portfolio management, collections, and delinquency control
  within SME lending.

• 
  Highly
  execution-focused
  leader with the ability to drive field activity personally, pipeline conversion, and merchant activation.

• 
  Strong analytical skills with experience using
  dashboards, KPIs, and data insights
  to drive decision-making and performance optimization.

• 
  Excellent stakeholder management skills with the ability to work cross-functionally across
  Risk, Product, Operations, Partnerships, and Marketing
  .

• 
  High level of
  commercial acumen
  , accountability, and ownership mindset.

Benefits

• 
  Professional development opportunities.

• 
  A collaborative and inclusive work culture that fosters growth and innovation.

• 
  Opportunity to work with cutting-edge products and technologies.

• 
  Supportive and approachable management team dedicated to your success.