Job Description

BIL is a leading player in Luxembourg’s financial market. Founded in 1856 as the country’s first bank, BIL has contributed significantly to the development of Luxembourg’s social and economic landscape. Today, BIL operates across digital banking, wealth management and corporate finance, supporting individuals, entrepreneurs, businesses, and both private and institutional investors. Headquartered in Luxembourg, BIL employs more than 1,800 people and maintains a presence in key financial centers including Luxembourg, Switzerland, France and China.
As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

The Head of Corporate Communication
is responsible for the implementation
and day-to-day management of internal
and external communications, CSR and sponsorship initiatives, external relations, and
stakeholder engagement,under the supervision and direction of the Chief Communications Officer.

The role focuses
on delivering impactful communication activities that enhance visibility,
strengthen stakeholder engagement, and support the achievement of corporate
goals. Working in close alignment with the Head of Branding and Marketing to
ensure consistency of messaging, positioning and brand expression, the Head of Corporate Communication interfaces
with diverse internal and external stakeholders and proactively contributes to
the successful implementation of the Bank’s communications agenda. Strong relationship-building,
communication, project management and leadership capabilities are essential to
supporting and reinforcing BIL's reputation as an innovative and
entrepreneurial Bank.

He/she reports to the Chief Communications Officer (CCO)..

Your next challenge:

External Communications:

Under the direction of the Chief Communications Officer, the
Head of Corporate Communications:

• Coordinates communication
  support for corporate events, sponsorships, partnerships, and community
  initiatives.
  
• Coordinates the development
  and dissemination of press releases, media communications, corporate
  announcements, and external content.
  
• In alignment with the Head
  of Branding and Marketing, oversees the publication of corporate content
  across external communication channels, including the corporate website
  and social media platforms.
  
• Supports media engagement
  activities, including interview coordination, briefing preparation, and
  spokesperson support.
  
• Monitors media coverage and
  communication performance, providing recommendations to the Chief
  Communications Officer for continuous improvement.Contributes to
  reputation management activities and supports communication responses
  during issues or crisis situations.

Internal Communications

Under the direction of the Chief Communications Officer, the
Head of Corporate Communications:

• Executes internal
  communication plans that support business priorities and organizational
  objectives.
  
• Oversees the delivery of
  timely, clear, and consistent communications to employees.
  
• Manages internal
  communication channels, including the intranet and employee communication
  platforms.
  
• Coordinates communications
  related to organizational developments, transformation projects, and
  change initiatives.
  
• Lead Townhall preparation
  and execution (logistics and content)
  In alignment with HR, promotes
  the Bank's culture, values, purpose, and strategic priorities through
  effective internal storytelling.
  
• Coordinates communications
  relating to CSR, employee engagement, and corporate culture initiatives.
  
• Monitors employee feedback
  and communication effectiveness, proposing enhancements where appropriate.

Team and Functional Management

Under the direction
of the Chief Communications Officer, the Head of Corporate Communications:

• Manages the day-to-day
  activities and performance of the Corporate Communications team.
  
• Ensures the efficient
  delivery of communication projects, campaigns, and initiatives.
  
• Provides guidance, coaching,
  and support to team members, fostering collaboration and professional
  development.
  
• Establishes effective
  processes and quality standards to ensure consistency across communication
  activities.
  
• Acts as a trusted
  communication partner for internal stakeholders, providing advice on
  communication planning and execution.
  
• Identifies opportunities to
  enhance communication impact through innovation, best practices, and new
  communication tools.
  
• Supports the Chief
  Communications Officer in achieving the objectives of the Communications
  function and the broader corporate agenda.

Your skills:

• 10+ years’ professional experience at management level in Corporate Communications, Internal and External Communications, CSR, Media Relations and Corporate Events, including several years in a management position. Proven experience in developing and implementing communications plans, stakeholder engagement initiatives, sponsorship and high-profile events.
  
• Demonstrated ability to lead, develop and inspire communications professionals, fostering a culture of excellence, collaboration and innovation.
  
• Sound understanding of the regional, international and multicultural environments in which BIL operates.
  
• Excellent command of French and English, both written and spoken. Luxemburgish would be an asset.
• Highly collaborative, with the ability to build trusted relationships across all levels of the organization.
  
• Strong team leader who inspires, coaches and develops others while fostering a positive and high-performance culture.
  
• Proactive and solutions-oriented, anticipating communication needs and responding effectively to emerging challenges.
  
• Excellent communicator with strong written, verbal and presentation skills.
  
• Strong interpersonal and influencing skills, with the ability to engage confidently with senior management and external stakeholders.
  
• Organized and disciplined, capable of managing multiple priorities and delivering under tight deadlines.
  
• Resilient and composed under pressure, particularly in sensitive or fast-moving situations.
  
• Pragmatic and business-oriented, balancing creativity with operational effectiveness.
  
• Curious and innovative, continuously seeking new ways to enhance communication impact and engagement.
  
• High level of professional integrity, discretion and sound judgment.
  
• Results-driven, with a strong sense of ownership and accountability.
  

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.