Job Description

Hybrid, Cardiff Office | Up to £110,000 per annum

Senior Leadership Opportunity | Financial Services

Ready to shape the future of Compliance in a growing, ambitious financial services business?

We're looking for an experienced Head of Compliance to lead and evolve our second-line Compliance function. This is a high-profile leadership role offering the opportunity to work closely with the Executive Team, Board and regulators, while influencing strategic decisions that drive sustainable growth and outstanding customer outcomes.

As a key member of our Risk Function and wider Senior Leadership Team, you'll play a pivotal role in ensuring our business remains compliant, customer-focused and forward-thinking in an ever-changing regulatory environment.

Why Join Us?

This is more than a compliance role. It's an opportunity to:

• Shape and lead the Compliance strategy for a growing organisation
• Work directly with Executive leaders and Board stakeholders
• Influence major business initiatives, regulatory change programmes and growth projects
• Lead a high-performing, collaborative and customer-focused team
• Develop your career in a role that may progress to a full SMF16 (Compliance Oversight) position
• Be part of a business that values innovation, wellbeing, recognition and personal development

What's It Like Working Here?

We're proud of our collaborative, inclusive and high-performing culture. We work together to help the business grow safely, support our clients and deliver great customer outcomes.

You'll be recognised for your contributions, supported in your development and encouraged to bring new ideas to the table. We invest in our people, embrace technology and genuinely care about creating a positive colleague experience where everyone can thrive.

The Opportunity

Reporting to the Chief Risk Officer, you'll provide expert regulatory leadership and oversight across the organisation, ensuring robust compliance frameworks, effective governance and positive customer outcomes.

You'll lead a talented Compliance team and act as a trusted advisor across the business, supporting strategic decision-making while balancing commercial growth with regulatory excellence.

Key Responsibilities

• Lead and develop the Compliance function, creating a positive, engaged and high-performing culture
• Deliver and embed the organisation's Compliance strategy
• Provide expert regulatory advice and guidance across the business
• Own and oversee the annual Compliance Assurance Plan
• Lead regulatory risk assessments for key projects and business initiatives
• Support new client opportunities and growth strategies from a regulatory perspective
• Develop and maintain regulatory policies, frameworks and training programmes
• Act as a key point of contact for regulators, clients and industry bodies
• Prepare and submit regulatory reports and ensure timely regulatory engagement
• Own and maintain the Group's SM&CR framework
• Play a key role in regulatory change initiatives and business transformation programmes
• Support the CRO in maintaining effective compliance systems, controls and governance arrangements
• Act as Speak Up Officer, ensuring concerns are managed fairly and effectively

Requirements

You'll be a credible, influential leader who combines strong technical expertise with excellent relationship-building skills.

We're looking for someone who:

• Builds trusted relationships quickly across all levels of the organisation
• Is confident influencing senior stakeholders, Executive teams and Boards
• Can challenge constructively while maintaining strong partnerships
• Has a strategic mindset and can balance commercial objectives with regulatory requirements
• Leads with authenticity, empathy and a strong customer focus
• Thrives in a fast-paced, evolving environment

Essential Skills & Experience:

• Extensive Compliance leadership experience within Financial Services
• Previous experience as a Head of Compliance, Senior Compliance Manager or similar senior compliance role
• Strong knowledge of FCA regulations and the Consumer Credit regulatory landscape
• Experience across key regulatory frameworks including:
• CONC
• MCOB
• DISP
• Consumer Credit Act (CCA)
• Consumer Duty
• Experience presenting to Boards, Risk Committees and senior governance forums
• Experience engaging directly with regulators, including the FCA
• Demonstrable track record of influencing business decisions and regulatory outcomes

Benefits

We offer industry leading benefits to our colleagues:

• Competitive salary up to £110,000 per annum, depending on experience
• 30 days holiday entitlement plus bank holidays (From Day 1)
• Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Discretionary Annual Pay Review
• Discretionary Annual Bonus Scheme
• Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones.
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program
• Everest Funeral Concierge
• Free Bereavement and Probate Advice and Support
• Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
• Paid eye tests and employer contribution towards spectacles specifically for VDU use.
• Enhanced parental leave

You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!

• Technology Buying Scheme
• Discounted Gym Memberships
• Taste Card / Coffee Club Membership
• Charitable Payroll Giving
• Cycle to work Scheme (Salary Sacrifice)

Ready to make an impact?

If you're an experienced Compliance leader looking for a role where you can influence strategy, shape culture and drive meaningful change, we'd love to hear from you.

Apply today and help us build a stronger, safer and more customer-focused future.