At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Role
We are looking for a Head of Communications to lead Sword Health's communications strategy in the U.S. across public relations, corporate communications, and executive visibility. Reporting to the VP and Head of the CEO Office, this role will be instrumental in shaping Sword Health's voice, strengthening our brand reputation, and amplifying our story to members, clients, partners, media, and the broader AI and healthcare community.
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Build and own Sword's U.S. communications strategy across earned, owned, and shared channels.
In partnership with the CEO, lead all external communications efforts including media relations, press releases, and proactive storytelling.
Build and own a proactive U.S. media relations strategy that generates high-impact, sustained coverage in top-tier business, AI, healthcare, and technology outlets.
Manage crisis communications and sensitive reputational issues, providing executive counsel and strategic direction.
Cultivate and maintain relationships with top-tier media, industry analysts, and influencers in the U.S.
Partner closely with executive leadership to craft and elevate their public profiles through speaking engagements, awards, bylines, and interviews.
Collaborate cross-functionally with Marketing, Brand, Product, Legal, and People teams to ensure message consistency and alignment.
Measure and report on communications effectiveness and brand perception.
Work closely with the B2B marketing team to increase awareness of our different solutions.
Serve as a strategic communications advisor to senior leadership, helping translate business priorities into public-facing stories.
Report regularly on results and continuously refine strategy based on data.
8+ years of experience in communications, including experience leading global communications for high-growth technology or healthcare companies.
Deep expertise in media relations, executive communications, and crisis communications.
Proven track record of securing high-impact media coverage and driving brand narratives.
Exceptional written and verbal communication skills with an ability to distill complex concepts into clear, compelling messages.
Experience working with C-level executives and influencing at all levels of the organization.
Ability to work effectively in a fast-paced, dynamic, and highly collaborative environment.
Strong judgment, discretion, and a proactive mindset.
Background in AI, tech, or the broader healthcare industry is a strong plus.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Sword is building the future of healthcare through AI Care, a field we pioneered that brings together Artificial Intelligence and Clinical Experts to tackle healthcare’s biggest bottlenecks - access, outcomes, and cost. The result is a world where clinicians are able to focus on what they do best - handling nuance, providing empathy, and delivering the human touch -, while AI focuses on delivering hyper-personalized treatment programs, ensuring scalability, and being available 24/7 so that healthcare meets the needs of the patient, not the other way around.
Our platform spans the full continuum of care, from predicting and preventing pain, to treating physical and mental health, and optimizing healthcare operations.
We are trusted by over 2,000 organizations globally, across employers, health plans, and governments, having helped our clients generate over $1 billion in healthcare savings, largely by avoiding unnecessary procedures, such as surgeries, imaging, ER visits, and others.
We’re backed by some of the world’s most seasoned investors, such as Khosla Ventures, General Catalyst, Founders Fund and others, and currently valued at $4B.
We believe in - and are building toward - a world where AI Care is within arm’s reach of every human. If this mission inspires you, join us in building that future: https://swordhealth.com/company/careers.
