Job Description

Shape how talent is identified, assessed, and hired for a complex, fast-moving Commercial Banking organization. In this high-visibility leadership role, you will set the talent acquisition strategy and deliver results through a high-touch recruiting model. You will partner closely with senior business and Human Resources leaders, bringing urgency, sound judgment, and a high bar for candidate and hiring manager experience. You will lead an experienced team and continuously strengthen operating rigor through clear processes, reporting, and execution.

As the Head of Commercial Banking Recruitment in Commercial Banking Recruitment, you will lead end-to-end talent acquisition strategy and execution, aligning hiring outcomes to business priorities, growth plans, and evolving skill needs. You will own the recruiting operating model, lead and develop a team of experienced recruiters, and provide talent advisory and market insights to senior stakeholders while driving consistent, high-quality assessment and selection practices.

Job responsibilities

• Set and deliver the recruiting strategy aligned to business priorities, growth plans, and evolving skill needs across Commercial Banking
• Own and continuously improve the recruiting operating model, including intake, prioritization, capacity planning, sourcing strategy, and service levels
• Lead and develop a team of experienced recruiters, setting clear standards for responsiveness, quality, and disciplined execution
• Drive consistent, high-quality assessment and selection practices to strengthen candidate and hiring manager experience
• Partner with senior business and Human Resources leaders to advise on hiring approach, role design, and talent strategy
• Lead recurring hiring and market updates with senior stakeholders and Human Resources partners, including priorities, risks, and progress
• Provide market intelligence to inform sourcing strategies and competitive positioning in talent-constrained markets
• Establish strong partnerships with Finance and cross-functional stakeholders to align recruiting delivery to workforce and growth plans
• Own recruiting reporting and ad hoc analysis, translating data into actionable insights (for example, pipeline health, timing, sources, and capacity)
• Manage escalations and shifting priorities through clear communication, transparency, and follow-through
• Strengthen process discipline and execution consistency across the recruiting lifecycle, including controls and risk awareness where applicable

Required qualifications, capabilities and skills

• Experience leading talent acquisition strategy and delivery for a complex organization with high hiring expectations
• Demonstrated people leadership experience, including leading, coaching, and developing recruiters in a performance-focused environment
• Experience partnering with senior business leaders and Human Resources leaders on hiring priorities, trade-offs, and escalations
• Experience designing, running, and improving a recruiting operating model (including intake, prioritization, and capacity planning)
• Experience driving assessment and selection practices to support consistent hiring quality and strong candidate experience
• Strong analytical skills, including experience using recruiting metrics, reporting, and operating rhythms to drive decisions
• Strong verbal and written communication skills, including executive-level stakeholder engagement and presentations
• Ability to operate with urgency and sound judgment in a fast-moving environment with competing priorities

Preferred qualifications, capabilities and skills (max seven)

• Experience leading talent acquisition transformation or change initiatives (process, tooling, service model, or governance)
• Experience recruiting for front-office or client-facing roles in a high-touch hiring environment
• Experience in financial services or another highly regulated, large-scale environment
• Experience partnering with Finance leaders on workforce planning, prioritization, and capacity trade-offs
• Experience developing market intelligence approaches (talent mapping, competitor insights, sourcing channel strategy)
• Experience establishing service levels and measurable performance standards for recruiting delivery
• Experience building team culture focused on accountability, continuous improvement, and stakeholder partnership

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.