The Head of Casualty is responsible for the strategic leadership, underwriting performance, and profitability of the casualty portfolio. The role ensures disciplined underwriting, sustainable growth, and strong market positioning across all casualty lines.
Key Responsibilities
1. Strategy & Business Leadership
- Define and execute casualty underwriting strategy aligned with company objectives
- Deliver profitable growth and sustainable combined ratio
- Identify market opportunities and emerging risks
- Contribute to overall P&C strategy and business planning
2. Underwriting & Risk Governance
- Establish underwriting guidelines, pricing frameworks, and authority levels
- Approve large, complex, or non-standard risks
- Ensure risk selection and pricing discipline
- Drive underwriting excellence
3. Portfolio Management & Performance
- Monitor portfolio performance (loss ratio, combined ratio)
- Manage exposure and accumulation risks
- Identify underperforming segments and take corrective actions
- Ensure balanced portfolio composition
4. Broker & Client Management
- Build and maintain broker and client relationships
- Lead negotiations on major accounts
- Support business development and pipeline growth
5. Financial Management
- Own casualty P&L including premium, loss ratio, and expenses
- Manage budgets and forecasts
- Achieve financial targets
6. Claims & Feedback Loop
- Oversee large and complex claims with claims teams
- Ensure feedback loop into underwriting
- Identify systemic issues and implement improvements
7. Regulatory & Compliance
- Ensure compliance with regulatory requirements (e.g., BNM)
- Maintain audit readiness and documentation standards
8. Team Leadership & Development
- Lead and develop underwriting team
- Build technical capability and succession pipeline
- Drive performance culture
Key Performance Indicators (KPIs)
- Combined ratio
- Loss ratio vs plan
- Profitable NWP growth
- Pricing adequacy
- Portfolio quality
Experience:
- Minimum 7+ years in casualty underwriting
- Leadership experience preferred
- Proven track record of portfolio performance
Technical Skills:
- Knowledge of General Liability, Product Liability and other Casualty products
- Strong underwriting and pricing expertise
Competencies:
- Strategic thinking
- Commercial mindset
- Leadership and stakeholder management
- Analytical decision-making
Preferred
- Regional exposure
- Experience with multinational programs
- Reinsurance knowledge
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.
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