Job Description

Primary Details

Time Type: Full timeWorker Type: Employee

Head of Captive Insurance

Location: London/Home hybrid

Permanent

QBE is investing in its captive management capability as a core pillar of our Corporate and Multinational proposition. In this newly Captive Manager role, you will be pivotal in designing, embedding and scaling QBE’s captive solutions for Corporate clients, ensuring they are commercially compelling, operationally robust and fully integrated into our wider offering.

This is a high-impact role at a key point in QBE’s growth journey. You will act as the enterprise owner for captive solutions, shaping how we partner with clients, brokers and internal teams to deliver sophisticated captive-enabled programmes across Europe.

Reporting into the Client Proposition team within Market Management, the role combines strategic proposition leadership with hands-on delivery, working closely with Underwriting, Multinational, Risk Solutions, Reinsurance, Finance and Operations.

Your new role:

• Own and shape QBE’s end‑to‑end Captive Solutions proposition for Corporate clients as a core part of the Corporate and Multinational strategy.
• Design a clear, market‑facing captive value proposition aligned to QBE’s growth priorities and target client segments.
• Act as the enterprise owner and subject‑matter expert for captive structures across Europe, advising senior stakeholders and underwriting teams.
• Seamlessly embed captive solutions into Corporate and Multinational engagement, underwriting and servicing models.
• Lead complex client and broker discussions, including programme design, optimisation and retention of key Corporate clients.
• Represent QBE externally at broker forums, client meetings and industry events to promote captive capability.
• Define and evolve the captive operating model, covering onboarding, collateral, premium flows, claims reporting and governance.
• Drive scalability and efficiency by standardising processes and influencing technology, data and workflow requirements.

What we’re looking for

• Proven experience in captive management, alternative risk transfer or captive-enabled insurance programmes.
• Clear technical understanding of captive structures, with the ability to operate “in the detail” as well as at a strategic level.
• Experience working across Corporate and/or Multinational insurance environments, partnering with underwriting and senior stakeholders.
• Commercial mindset with the credibility to lead complex client and broker conversations.
• Comfortable building new capability in a growth environment, where processes and models are still evolving.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a year with the option to buy up to 2 additional days.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.

To learn more about benefits of working with us, click   Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

To learn more about our achievements, click here 

Apply now and let’s make it happen!  

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.  

Skills:

Business Development, Coaching for success, Communication, Critical Thinking, Customer Value Management, Distribution Management, Influencing, Influencing Others (Inactive), Intentional collaboration, Managing performance, Navigating ambiguity, Risk Management, Stakeholder Management, Strategic Planning, Strategic Thinking

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.