Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director, Head of Business Transformation - GP&T – to join our Chief Operating Officer Leadership Team within Global Payments & Trade. This role is located in New York, US.

In this role, you’ll make an impact in the following ways:

• Provide strategic thought leadership to drive business transformation and process improvements
• Develop a comprehensive transformation strategy and roadmap, and define business case and OKRs, for Global Payments & Trade
• Fully understands and can influence the commercial environment based on own breadth of experience
• Partners on Enterprise transformation initiatives and ensures alignment with the GP&T strategy and agenda
• Drives the target state operating model for complex, global transformation projects, programs and portfolios of change that require collaboration with senior management in other functions
• Has vast knowledge of competitors’ products and ensures organization-wide compliance with current regulatory and legal obligations
• Controls initiatives, enlists the work of senior managers and staff
• Leads team members’ delivery of quality business solutions within agreed timescales and budgets
• Works with CAO, Risk and Compliance to support controls and process enhancements

To be successful in this role, we’re seeking the following:

• Bachelor's degree in finance, Business, Computer science, or a related field. MBA or relevant advanced degree is desirable.
• 10+ years of experience driving transformational change within the financial services or fintech industry.
• Capable of proactively identifying core problems or opportunities within business processes
• Experience planning, managing and executing large transformation programs and multiple business critical initiatives
• Demonstrates excellent written and verbal communication skills, with the capability to effectively interact with senior leadership.
• Deep understanding of customer needs and a commitment to delivering exceptional user experiences, along with excellent communication and analytical skills.
• Experience leading team and operating within agile framework with technology and design partners.