Job Description

As the Head of Business Intelligence, you will be a foundational leader within our new Business Intelligence & Research department. You will be the strategic counterpart to the Head of Research, transforming raw data into a clear, actionable narrative that drives business performance. You will build and lead the BI function, creating the single source of truth for company metrics, empowering every team with self-service insights, and ensuring data is a core pillar of every strategic decision.

Key Responsibilities

• 
  
Build & Lead the BI Function:
• Establish and scale a high-performing Business Intelligence team, setting the vision, best practices, and roadmap.
• Recruit, mentor, and develop a team of BI Analysts, Data Analysts, and BI Engineers.
• Foster a culture of data curiosity, accuracy, and business impact.

Define & Drive the Data Strategy:
• Own the enterprise data warehouse and BI tooling strategy 
• Design and implement a scalable data model and KPI framework that serves as the single source of truth for the company.
• Partner with Data Engineering to ensure data pipelines are robust, timely, and aligned with analytical needs.

Deliver Actionable Business Insights:
• Translate complex business questions from Leadership, Operations, Product, and Marketing into clear analytical projects and dashboards.
• Go beyond reporting: provide predictive insights, identify growth opportunities, and diagnose operational bottlenecks.
• Automate and democratize data access to enable self-service analytics across the organization.

Enable Strategic Decision-Making:
• Act as a key strategic advisor to the executive team, using data to inform market expansion, product investments, and operational improvements.
• Synthesize quantitative data from BI systems with qualitative insights from the Research team to provide a 360-degree view of the business and our community.
• Ensure data integrity and governance, building trust in all reporting outputs.

Who We Are Looking For

• Strategic Data Leader: 8+ years in BI, Data Analytics, or Data Science, with 3+ years directly building and managing high-performing teams.
• Business-Outcomes Focused: Proven experience as a strategic partner to C-level and business leaders, with a track record of influencing decisions through data.
• Technical & Architectural Expertise: Deep hands-on experience with modern data stacks (SQL, ETL/ELT, cloud data warehouses like BigQuery/Snowflake/Redshift) and leading BI platforms. Ability to architect a scalable BI solution.
• Exceptional Communicator: Ability to distill complex data into compelling stories and clear recommendations for both technical and non-technical audiences.
• Scale-Up Veteran: Thrives in a fast-paced, high-growth environment. Experience in marketplace, logistics, or on-demand tech is a strong plus.
• 
  

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice