Old Mutual

Head of Business Development and Retention - OMART

Old Mutual  •  South Africa (Onsite)  •  4 hours ago
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Job Description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

OMART is a cell captive insurer with Old Mutual. It is a separately managed Life insurance company with various internal and external clients. This position offers you the opportunity to form part of a diverse, growing life insurance business which provides unique innovative solutions to clients and entrepreneurs looking to transfer their risks through various insurance structures and will play a pivotal role in driving OMART’s growth and business retention strategies. The incumbent will be expected to also drive initiatives that improve client experience and innovation.

Key Result Areas:

  • The primary focus will be on maximizing the company's profitability and driving revenue growth.

  • Drive growth opportunities for OMART with a high level of commercial, technical/operational and market understanding.

  • Identify business opportunities aligned to the core business model.

  • Develop new growth streams and stay ahead of market trends.

  • Lead the execution of OMART’s business retention strategy.

  • Set and achieve new business growth targets.Execute short and long-term strategic plans for clients to drive revenue growth.

  • Understand and articulate how OMART will drive commercial value to clients.

  • Follow global industry and local market trends to bring insight and value OMART clients.

  • Identify, size, pitch for, and close new business opportunities.

  • Build and ensure effective management of the new business pipeline.

  • Foster client-centric collaboration across OMART to ensure effective delivery to clients.

  • Develop and maintain an understanding and working relationships with all stakeholders in our partnerships.

  • Identify and maintain regular contact with key business influencers with all our key partners.

  • Work with clients on ways to maximize profitability by offering advice on the development of target markets, product development, analytics and relevant best practice.

  • Act as the voice of the client within OMART

  • Ensure the highest quality service and after sales care so that client requirements are fully satisfied.

  • Drive delivery of solutions to clients to ensure OMART meets/exceeds expectations.

  • Responsible for achieving or exceeding client satisfaction net promoter scores.

  • Ensure adherence to contractual, regulatory and compliance requirements.

  • Enhance and assist in the development of our Client Engagement capabilities.

Qualifications, Skills, Experience Required:

  • Relevant Degree

  • Post Graduate degree preferred.

  • Minimum of 10 -15 years’ experience in the insurance industry

  • Strong ability to break down client needs in a simplistic fashion to internal stakeholders

  • Demonstrate ability to lead and motivate cross-functional teams, driving them to achieve revenue goals effectively.

  • Strong strategic thinking and the ability to envision long-term revenue growth opportunities.

  • Be able to facilitate Client Engagements, Thought Leadership & Industry Events

  • Proven track record in sales and marketing leadership, with a focus on generating revenue through effective strategies.

  • Excellent verbal and written communication skills with the ability to present ideas strategies effectively to stakeholders at all levels.

  • Demonstrated ability to adapt to changing market dynamics and respond to challenges promptly.

  • Exceptional interpersonal skills to establish and maintain strong relationships with clients, partners and internal teams.

  • Making well informed decisions based on data and strategic insights.

  • Strong negotiation skills in dealing with clients, partners and internal stakeholders.

  • Can drive a culture of innovation to identify new revenue opportunities.

  • Working collaboratively across departments to achieve shared revenue goals.

  • Maintaining composure and determination in high pressure situations.

Skills

Customer Engagement, Knowledge of financial services industry, Market Understanding, Negotiation, New Business Growth, Sales

Competencies

Builds Effective TeamsBuilds NetworksCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsDrives Vision and PurposeFinancial Acumen

Education

Postgraduate Diploma (PGDip) (Required)

Closing Date

09 April 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Old Mutual

About Old Mutual

Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.

Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg, ZA
Year Founded
Unknown
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