Department: Dairy Queen
Job Description:
-Develop annual budget and business strategy, and annual operating plan and resources
planning and allocations.
-Develop and update operating and customer service standards that optimize returns on
assets,
-increases sales and improves profits. The guidelines shall also be applicable to all
franchisees’ stores and/or central production unit.
-Participate in key decision making with The senior Management Team.
-Visit / audit franchisee stores and act as a central point of control for The brand
-Ensure high food safety standards at all times in The commissary and The stores.
-Set sales target of The responsible areas and drive sales to Ensure achieving target.
-Evaluate sales trends and take appropriate action plan to close The sales gaps.
-Provide inputs and actively involved with Operations team and Marketing team in developing
and implementing local store Marketing (LSM) program to maximize sales growth.
-Identify problems within The business, including through using data gathering (collect,
analyze, summarize) and Evaluate outcome requirements Recommend controls by
identifying problems and writing improved procedures, Develop operational metrics
-Monitor project progress by tracking activity, writing progress reports, recommending actions
for The business to improve with The support of HR, take appropriate employment actions to
Ensure quality of Management and proper staffing levels.
-Lead The team to create, Develop and update any related procedures/ systems and
operational manuals.
-Coach, counsel and Develop Operations team in The achievement of company standards
and their personal development plans.
-Evaluate and Ensure proper training phases are successfully completed
-Utilize a communication process to Ensure all staff is aware of expectations and
performance standards.
Job Requirement
-At least 9-year experience in management positions of F&B or hospitality operations.
-Experience with budgets, P&L statements, capital expenditures and planning and
forecasting.
-Knowledge of standards or food safety and sanitation audits
-Able to Visit / audit franchisee stores

As a global solutions provider across the automotive, equipment, engineering, financial leasing and hospitality industries, we boast a robust operational presence that spans 16 countries.
For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance.
Offering innovative mobility solutions, our automotive unit also specializes in customizing solutions to your specific needs. With our ever-growing presence across the globe, we are committed to making the world’s leading automotive and equipment brands as accessible to our customers as possible.
At RMA, we are not only passionate about creating and enhancing communities with sustainable living and renewable energy solutions but also empowering customers with agricultural equipment and customized financial solutions to transform and scale their businesses. Beyond the intersectional worlds of agriculture and engineering, we also bring international food brands and diverse dining experiences to life for our customers.