Head of Audit Portfolio, London, Permanent
We’re looking for a Head of Audit Portfolio to help shape a clear, well-managed audit portfolio in an organisation at the centre of UK retail payments. This role offers the chance to work in a setting where scale is real and visible: Pay.UK’s systems process over 11 billion transactions worth over £10 trillion. For an audit leader with substantial experience, this requires using your capabilities in a complex environment with major responsibility, where detailed planning, practical judgment, and dependable delivery matter each day.
You’ll join an organisation that is open about its purpose and grounded in trust. We value clear thinking, constructive challenge and shared accountability. If you’re looking for a leadership role where you can bring structure to a broad audit portfolio and support high standards in an essential national service, we’d like to hear from you.
This role exists to provide oversight and coordination across the audit portfolio so that audit activity is planned and delivered in a structured, consistent way. As Head of Audit Portfolio, you help create clarity across a complex environment and support consistent standards in work that contributes to trust, integrity and accountability at Pay.UK.
At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.
Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.
From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.
Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013.
Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide.
Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos
Please note:

We enable individuals and organisations in the UK to transfer money to others whenever they need to, quickly, safely and cheaply.
Every day £23.5 billion of retail payments are made in the UK by individuals, businesses and organisations. Some £20.3 billion of this daily total travels through our platform making ours by far the most heavily used
retail payments platform in the UK.