Job Description

About the team

As Head of Internal Audit will be joining our high-performing Group Internal Audit (GIA) team that helps the Group pursue its objectives through impactful assurance and unique insights.

GIA is a dynamic, proactive, respected team that combines deep domain expertise with commercial awareness to drive tailored risk and control improvements as the Group navigates enterprise transformation.

The team uses leading audit tools, AI, and data capabilities to enhance the breadth, depth and speed of assurance and advice. Committed to continuous improvement and learning, team members are empowered to own audit outcomes and mature ways of working.

The role can be based from our London, Wolverhampton or Chatham office with occasional travel between offices, we also operate a hybrid policy.

Please note this position is a Fixed Term Contract for a period of 12 months

What you will be doing?

As Head of Audit - Business and Conduct, you will lead GIA’s assurance across business and conduct risk domains (including operations, customer, and compliance in the 1st and 2nd Lines). This will include strategic audit planning, oversight of audit delivery, quality assurance, and frequent senior stakeholder interactions.

Reporting directly to the Chief Internal Auditor, you will be part of the GIA leadership team and play a key role in shaping and delivering functional strategy, evolving professional practices, running day-to-day team operations, and influencing culture and behaviour. You will also have line management responsibilities.

Your responsibilities will include:

• Leading the planning and prioritisation of audits within the domain, contributing to the development of the annual Group audit plan and audit universe.
• Reviewing and approve audit scopes and sign off all final audit reports within the domain.
• Providing direction, challenge and oversight to Senior Audit Managers and Audit Managers throughout audit delivery.
• Build and maintain strong relationships with senior management and other assurance functions.
• Fostering a supportive culture where people perform at their best; by leading with curiosity, coaching colleagues to grow, and demonstrating OSB’s leadership daily.
• Attend management and board governance committees to present audit reporting.

This is a great opportunity to lead your subject matter expertise in specific areas of business and conduct risk whilst maintaining variety in your work with broad business exposure.

What's in it for you?

We offer a base salary of between £100,000- £125,000 dependent on experience and location and a competitive benefits package including:

• Annual discretionary bonus opportunity
• 30 days annual leave
• Choose to contribute 3% or 5% pension, with employer contributions of 6% or 8% respectively
• Enhanced family-focused benefits
• Hybrid-working

Please use this link to see the fantastic benefits available at OSB: OSB Careers

About us

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Extensive experience leading internal audits of core banking products, processes, and customer journeys across savings and mortgage lending lifecycles, as well as operational risk, customer, conduct, and compliance management processes and frameworks, including their implementation and embedding across business areas.
• Specialist knowledge in at least one of the following domains: Customer, Conduct, Savings or Mortgage Lending, or Operational Risk Management
• Specialist skills in respect of internal audit and controls assurance are essential
• Specialist skills in respect of strategic audit planning and dynamic risk assessment are essential

Next steps

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we’re here to make sure you can show your best self.

We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive.

We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply.

If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application.

Diversity, Equity & Inclusion

Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we’re happy to have a conversation about what flexibility might look like for you.

Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.