Job Description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
• World class training and development, including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally)
• Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

The Head Mixologist is responsible for leading and managing all beverage operations within the outlet, ensuring exceptional guest experiences through innovative beverage programs, outstanding service standards, and effective team leadership. This role oversees cocktail development, beverage training, cost control, inventory management, and operational excellence while supporting the outlet's financial and service objectives

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees.

General Food and Beverage Services

• Follow appropriate procedures for serving wine (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively).
• Document any and all guest and employee incidents/accidents for management to follow up.
• Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
• Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Assist your and other departments when needed to ensure optimum service to guests.
• Follow property key policies, including checking out and returning keys to appropriate departments.
• Complete work orders for maintenance repairs and submit to Engineering or contact Engineering directly for urgent repairs.
• Notify management of maintenance repairs issues.
• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
• Communicate information to manager/supervisor by documenting pertinent information in appropriate department logbooks.
• Greeting and Seating
• Thank every guest upon departure, invite them to return, and wish them a fond farewell
• Closing
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
• Cash/Bank Handling
• Obtain assigned banks and ensure accuracy of contracted monies, obtaining change required for expected business level, and always keeping bank secure.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).

Bartending

• Follow all state and local laws for serving alcohol responsibly (e.g., last call times).
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Prepare fresh garnishes for drinks.
• Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
• Stock ice, glassware, and paper supplies.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
• Remove soiled wares from bar top and tables and place in designated area.
• Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
• Stock and Supplies
• Check quality and quantity of all stock and supplies using checklist.
• Competence

Analytical Skills

• Arithmetic Computation
• Problem Solving
• Decision-Making
• Learning
• Computer Skills

Interpersonal Skills

• Customer Service Orientation
• Interpersonal Skills
• Teamwork
• Diversity Relations
• Negotiating

Communications

• Communication
• Listening
• English Language Proficiency
• Applied Reading
• Form, Report, and Log Completion

Personal Attributes

• Integrity
• Positive Demeanor
• Stress Tolerance
• Dependability
• Adaptability/Flexibility
• Presentation
• Initiative
• Safety Orientation
• Information Retention

Organization

• Multi-Tasking
• Time Management
• Detail Orientation
• Planning and Organizing

Assists Management

• Delegating and Directing
• Resolving Conflict

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.