Welcome Break

Head Housekeeper

Welcome Break  •  Edgware, GB (Onsite)  •  1 hour ago
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Job Description

Head Housekeeper

Ramada London North, London Gateway, Edgware, Barnet, Greater London, NW7 3HU

Pay up to £14.79 per hour + £10 on shift meal allowance, saving you over £2000 per year!

Fantastic benefits & rewarding discounts, free parking across all Welcome Break locations & great career opportunities

As a Head Housekeeper, you'll lead your housekeeping team to ensure we deliver clean, fresh rooms to our guests, by maintaining high cleaning standards, providing spotless rooms and public areas. You'll work alongside your team, helping with tasks like making beds and cleaning bathrooms when needed, reporting any damage, and ensuring everyone’s safety.

It's a fast-paced, enjoyable, and rewarding role, and in return for giving our guests great experiences, we’ll support you on your career journey.

What you’ll get as a Head Housekeeper:

  • Up to £14.79 per hour + £10 on shift meal allowance, saving you over £2000 a year!
  • Immediate start available + flexible shifts that suit your lifestyle
  • Employee discounts (50% off KFC, BK, Starbucks and Taco Bell to name a few on Welcome Break sites nationwide)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Incentive Schemes
  • Career progression from Supervisor to Management through brilliant training programmes
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided - of course!

A Welcome Break hotel Head Housekeeper would ideally:

  • Have some prior experience working in hotels, as a housekeeping supervisor or a Head Housekeeper
  • A good leader and motivator who can inspire others
  • Fanatical about delivering exceptional customer service
  • Ready to roll your sleeves up and lead by example
  • Train housekeepers & Supervisors on cleaning and maintenance tasks according to company standards
  • Inspect rooms and common areas, including stairways and lounge areas, for cleanliness
  • Report and follow up on maintenance issues and damages
  • Monitor and replenish cleaning products stock, linen stock and rejects.
  • Ensure compliance with safety and sanitation policies in all areas

Are you a warm, welcoming individual? Ready to become part of a dedicated hotel team and grow your career? If this resonates with you, you might be the perfect fit as a Head Housekeeper.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Welcome Break

About Welcome Break

Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually.

We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA.

Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.

Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right!

Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Newport Pagnell, GB
Year Founded
1959
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