Job Description

CENTURY GOLF PARTNERS MANAGEMENT

Head Golf Professional

Position Description

VERRADO GOLF CLUB | BUCKEYE, ARIZONA

Total Anticipated Compensation: Based on Salary, $65000, Bonus, Up to $5,000, Teaching Revenue, and Additional Incentives

Overview

Verrado Golf Club is a premier 36-hole public golf facility located in Buckeye, Arizona, featuring two distinctive 18-hole championship courses: the Victory Course and Founders Course. Designed by Tom Lehman and John Fought, the courses offer breathtaking desert golf experiences and each average approximately 44,000 rounds annually.

Verrado Golf Club is seeking an experienced, highly motivated, and dynamic Head Golf Professional to lead the daily golf operations at the Victory Course. This position presents an excellent opportunity for a golf professional who thrives in a fast-paced, high-volume, upscale public golf environment and is passionate about delivering an exceptional guest experience.

Reporting directly to the Director of Golf, the Head Golf Professional will oversee all aspects of the Victory Course golf operation, including daily golf shop operations, tournament coordination and execution, retail merchandising, golf cart fleet management, and the supervision and development of golf shop and guest services staff. The successful candidate will play an important role in maintaining operational efficiency, maximizing revenue opportunities, and ensuring the highest standards of customer service.

The ideal candidate will be a proactive, organized, and results-driven leader who demonstrates strong communication skills, sound decision-making, and consistent follow-through. We are seeking a professional who takes pride in developing their team, anticipates operational needs, and brings fresh ideas and innovative solutions to continually improve the golf operation and overall guest experience.

Experience Required

PGA Class A Professional in good standing preferred, with a minimum of five years of experience in golf operations. Previous experience as a Head Golf Professional, First Assistant Golf Professional, or Senior Assistant Golf Professional at a high-volume public, resort, or upscale daily-fee golf facility is strongly preferred.

Qualified candidates should have demonstrated experience in tournament operations, retail merchandising, golf cart fleet management, and the supervision and development of golf shop and guest services teams. Experience overseeing multiple operational departments, managing budgets, and maintaining high service standards in a busy golf environment is highly desirable.

Essential Responsibilities

Golf Operations & Facility Management

• Direct daily golf shop and outside services operations, maintaining consistent guest service standards.
• Oversee tee time reservations, check-in, pace of play, course utilization, and daily procedures.
• Monitor demand and tee sheet inventory; recommend opportunities to improve utilization and revenue.
• Stay ahead of upcoming events, staffing needs, customer concerns, and operational challenges.
• Resolve routine customer and operational issues independently and within club policy.
• Ensure assignments and operational projects are finished accurately and on time.
• Oversee the operations of a first-class practice facility
• Assist with the marketing and promotion programs such as the Annual Pass program and Golf Vantage

Staff Leadership & Development

• Supervise, schedule, train, and develop golf shop and guest services employees.
• Set clear performance and customer service expectations and consistently reinforce accountability.
• Coach employees, address performance issues, and anticipate staffing needs.
• Promote teamwork, effective communication, and a culture of ownership.
• Develop all staff for future advancement

Tournament Operations & Club Events

• Plan and execute golf tournaments, outings, leagues, and events from preparation through follow-up.
• Manage registration, pairings, formats, course setup, scoring, prizes, results, and event communication.
• Coordinate event staffing and logistics with the Director of Golf and other departments.
• Recommend enhancements to programming and opportunities to grow participation.

Golf Retail & Merchandising

• Maintain retail presentation, merchandising standards, and product availability at Victory.
• Assist with receiving, inventory control, replenishment, and merchandise management.
• Monitor retail results and coordinate seasonal and purchasing needs with retail leadership and the Director of Golf.

Golf Cart Fleet & Outside Services Management

• Oversee cart preparation, staging, rotation, cleanliness, charging, and storage.
• Coordinate preventive maintenance, repairs, and operational safety standards.
• Ensure cart readiness for high-volume days and events and maintain accountability for equipment and supplies.

Administration & Communication

• Own routine customer, vendor, and internal correspondence; respond promptly and professionally.
• Set priorities, meet deadlines, and close outstanding items without repeated reminders.
• Maintain records and assist with performance reporting, labor control, and budget monitoring.
• Provide clear operational updates, meaningful recommendations, and timely escalations to the Director of Golf.
• Collaborate with Founders leadership to maintain consistent standards across both facilities.
• Conduct regular staff meetings for the purpose of informing, training and inspiring staff

Golf Instruction & Player Development

Provide individual golf instruction and support junior programs, clinics, and other player development initiatives as needed.

Benefits:

Benefits: Medical, Dental, Vision, and Company Paid Life Insurance available beginning the first of the month after start date. Optional Additional Life Insurance available. Paid Time Off begins at 10 days per year, 15 days PTO after 5 years. 401K with company match available after 6 months of employment. Golf, and employee discounts are available at our restaurants and spa. $40 monthly cell phone allowance.

TYPICAL WORKING CONDITIONS

Work is performed primarily outdoors with possible exposure to extreme heat/humidity. Indoor activities and help as needed.

SPECIAL EQUIPMENT

Golf Equipment, Motorized Golf Cart, Computer, Cash Register (POS), calculator, telephone, facsimile machine, copier and other office equipment.