Our client is a CBN-licensed, technology-driven financial institution providing seamless digital banking, payments, savings, credit and financial solutions to individuals, SMEs and businesses. They combine the trust of regulated banking with the speed and convenience of technology to make it easier for customers to manage money, make payments, access credit and grow their businesses. The ambition is to build a leading digital financial ecosystem that makes banking simple, accessible, secure and convenient for everyone. The Head, Digital Sales Strategy will lead the growth, commercial performance, and strategic development of the agent banking, POS, and alternative sales channels. The role will be responsible for driving agent acquisition and activation, channel productivity, transaction growth, customer acquisition, revenue generation, and overall channel profitability, while ensuring scalable and sustainable growth across all digital sales channels. The ideal candidate must be a commercially driven leader who can turn an agent network into a high-volume, high-revenue and profitable distribution channel. Key Responsibilities: • Develop and execute the Bank’s Channel Sales and Agent Banking strategy. • Drive recruitment, onboarding, activation and retention of agents and merchants. • Set and achieve monthly and annual targets for agents, transactions, customers, deposits and revenue. • Build and manage a high-performing field sales team across assigned territories. • Identify high-potential markets and expand the Bank’s agent/POS network. • Improve productivity and transaction volumes of existing agents. • Monitor agent and POS performance and implement reactivation strategies for inactive agents. • Develop agent incentive, commission and performance programmes. • Drive customer acquisition and cross-selling of the Bank’s products through agents. • Monitor channel revenue, transaction volumes, deposits, float and profitability. • Build strategic relationships with super agents, aggregators, merchants and other channel partners. • Provide regular performance reports and actionable recommendations to Management. Key Performance Indicators: Performance will be measured primarily by: • Active and productive agents • Agent acquisition and activation rate • Transaction volume and value • Channel revenue and profitability • Revenue per active agent/POS • Customer acquisition • Deposits generated through channels • Agent retention • Sales team productivity Requirements • Bachelor’s degree in Business, Marketing, Finance, Economics or a related field. • 8–12 years’ relevant experience, with at least 5 years in sales/channel management. • Proven experience in agent banking, POS, fintech, payments, microfinance or commercial banking. • Strong understanding of the Nigerian agency banking and payments ecosystem. • Demonstrated ability to build and manage distributed sales networks. • Strong commercial, analytical, negotiation and leadership skills. • Ability to work with aggressive targets and deliver measurable revenue growth.
eRecruiter Africa was born from the need to have a Pan-African recruitment consulting firm that places the client first. Our goal is to be the best recruiter in Africa, in the industries we operate.
We succeed because we dare to think differently from our competitors and ask our clients the right questions, thereby uncovering what they may not have thought of. We truly understand our markets and are passionate about it.
We have continued to develop our markets and venture into new territories. Currently, we recruit into the entire African Market. We deliver the right candidates while taking into consideration the role and organizational fit. Our clients are at the heart of our business and we always take an interest in our clients’ business – that’s why we always get it right first time. We currently have a 99% client retention rate
