CIMB

Head, Digital Business Development and Partnership

CIMB  •  Kingdom of Cambodia (Onsite)  •  3 hours ago
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Job Description

  • Business Development
    • Time to time update products, services, customer journeys, and digital capabilities and tracking success.
    • Drive growth of digital banking users and digital transactions
    • Increase mobile banking adoption and customer engagement
    • Develop digitization including Card Business.
    • Support digital sales strategies across Retail Banking
    • Lead or support digital transformation initiatives across departments
    • Identify new business opportunities to growth business across Consumer Banking including Credit Card.
    • Improve customer journeys across mobile and online banking platforms
    • Coordinate enhancement of digital banking features and services
    • Analyze customer and stakeholder pain points and recommend suitable digital solutions
    • Promote customer-centric innovation and continuous service improvement
  • Strategic Partnerships & Ecosystem Expansion
    • Build strategic partnerships with fintech companies, telecom operators, e-commerce platforms, and payment providers
    • Expand QR and merchant ecosystem adoption
    • Support regional ASEAN digital banking initiatives (If related)
    • Refresh Bancassurance strategic with insurance partners to identify opportunities for fee income growth for CIMB, branches, and individual contributors.
  • Financial 
    • Collaborate with sales teams to increase business opportunity.
    • Monitor market direction and emerging opportunities
    • Analyze product gaps and digital innovation trends
    • Understand customer behavior shifts and pricing competitiveness
      • Review market best practices, lessons learned, and improvement opportunities
CIMB

About CIMB

CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks.

We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond.

CIMB Bank and CIMB Islamic Bank are members of PIDM.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Kuala Lumpur, MY
Year Founded
Unknown
Website
cimb.com
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