The Head of Credit Administration is responsible for overseeing all post-approval credit processes to ensure sound loan documentation, regulatory compliance, proper disbursement controls, portfolio monitoring, collateral management, credit reporting, and recovery coordination. The role ensures that approved credit facilities are accurately booked, properly secured, timely monitored, and recovered in line with regulatory standards, the bank’s credit policy, and best microfinance practices.

Key Responsibilities:

1.Credit
Documentation & Disbursement

• Ensure all approved credit facilities are properly documented before disbursement.

• Verify that loan files contain complete and valid supporting documents in line with internal credit policies and CBN requirements.

• Approve disbursement requests only after confirming fulfillment of all credit conditions precedent.

• Maintain custody and management of collateral documentation.
2.
Loan Booking & Records Management

• Ensure proper booking of all loan facilities in the core banking system.

• Maintain accurate, secure, and well-organized physical and electronic credit files.

• Oversee documentation audits and file updates.
3.
Credit Monitoring & Portfolio Control

• Monitor loan performance across all customer segments (retail, MSMEs, traders, salary loans, group lending).

• Generate daily, weekly, and monthly portfolio performance reports.

• Track loan aging, arrears, and delinquency trends.

• Ensure early identification of potential non-performing loans (NPLs).
4.
Recovery & Remedial Credit Management

• Coordinate with recovery teams to pursue delinquent obligations.

• Design and implement recovery strategies.

• Monitor legal actions on defaulted facilities.

• Track repossession and liquidation of pledged collaterals where necessary.

• Recommend loan restructuring or write-offs in line with regulatory guidelines.
5.
Regulatory & Policy Compliance

• Ensure strict adherence to CBN guidelines, NDIC rules, and internal credit policy.

• Support statutory examinations and regulatory audits.

• Ensure timely regulatory returns relating to credit portfolio performance.
6.
Reporting

• Prepare and submit management reports including:

• Portfolio at Risk (PAR)

• NPL ratios

• Loan loss provisioning status

• Sector concentration analysis

• Recovery performance reports

• Credit risk exposure dashboards
7.
Systems & Process Improvement

• Improve loan administration processes to enhance efficiency and reduce turnaround time.

• Ensure proper use and upgrade of loan management systems.

• Recommend policy enhancements to strengthen portfolio quality.
8.
Risk Control

• Conduct post-disbursement credit reviews.

• Enforce limits on borrower exposure and sector concentration.

• Monitor collateral adequacy and valuation updates.

• Ensure insurance coverage for secured assets where applicable.
9.
Leadership & Training

• Supervise credit administration officers and recovery staff.

• Design and conduct staff training on documentation standards, credit monitoring, and regulatory requirements.

• Enforce staff discipline and compliance culture.

Key Performance Indicators (KPIs)

• Portfolio at Risk (PAR > 30 days).

• NPL Ratio maintained below regulatory threshold.

• Documentation error rate.

• Recovery rate and cash collections.

• Loan turnaround time.

• Regulatory compliance score.