At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a dynamic and experienced Head of Cloud Operations to join our Business Function/Department teamIn this role, you will be responsible for leading the overarching strategy, 24x7 operations, reliability, and security of our enterprise hybrid cloud and datacenter infrastructure environmentsYou will champion operational excellence and lead a high-performing engineering team to maintain the optimal uptime and compliance of our mission-critical services
In this role, you will
Responsibility 1: Lead end-to-end public, private, and hybrid cloud infrastructure operations across production, Disaster Recovery, backup, and test environments to deliver optimal uptime, capacity optimization, and high availability
Responsibility 2: Collaborate with cross-functional application, cybersecurity, networking, and DevOps teams, as well as original equipment manufacturers and third-party vendors, to achieve seamless platform modernization and align operational strategies
Responsibility 3: Ensure strict compliance with organizational safety standards, infrastructure patching protocols, and regulatory benchmarks including Information Security Standard (ISO 27001), System and Organization Controls (SOC2), and Payment Card Industry Data Security Standard (PCI-DSS)
The ideal candidate will have
12+ years of experience in enterprise infrastructure, cloud, or datacenter operations, including a minimum of 5 years in a dedicated leadership role managing operational teams
Strong knowledge of enterprise cloud platforms (such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform), container orchestration (Kubernetes, Docker), virtualization (VMware), and Infrastructure as Code automation tools (Ansible, Terraform)
Proven ability in major incident management, Root Cause Analysis, proactive monitoring framework establishment, and strategic vendor relationship management
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; standard industry certifications (such as Information Technology Infrastructure Library, AWS Solutions Architect, or Azure Administrator) are highly preferred
Category: Operations Group
In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage.
How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step.
What can we unlock together?
