Standard Bank Group

Head, Benefits Processing Centre, Stanbic IBTC Pension Managers Limited

Standard Bank Group  •  Lagos, NG (Onsite)  •  7 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The Head - Benefits Processing Centre (BPC) ensures the administration of effective and efficient back-office operations regarding the disbursement of benefits to eligible clients, analysis of payments and reporting for all benefits transactions. He/She aids the achievement of the organisation’s objectives by harnessing the human capacity, process currency and documentation, strict adherence to policies and regulations as well as the design and implementation of control measures to ensure accuracy and timeliness of benefits payments and other deliverables.

Qualifications

  • First Degree in related field
  • Post Graduate qualifications in Finance, business related or quantitative discipline is an added advantage
  • 10 years experience in effective management of benefits transaction requests and tracking of resolution to ensure no instruction is omitted or delayed.
  • Advanced knowledge of pension operations and benefits administration, including withdrawal benefits, programmed withdrawal, annuities, and death benefit processing
  • Proven track record in ensuring adequate documentation of benefits processes and payment checklists for all categories of benefits applications
  • Expertise in high-volume transaction processing, including NEFT and other payment platforms and proven ability to manage failed/returned transactions and client resolution workflows.
  • Deep understanding of pension regulations, compliance requirements, and regulatory reporting standards and ability to interpret policies, enforce controls, and ensure audit readiness

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things
  • Developing Expertise
  • Documenting Facts
  • Establishing Rapport
  • Examining Information
  • Exploring Possibilities
  • Producing Output
  • Providing Insights
  • Showing Composure
  • Team Working

Technical Competencies:

  • Benefits Management
  • Reward Analysis
  • Stakeholder Management
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
Social Media