Job Description

Harrah’s Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE: Table Games Dealer Training School

DEPARTMENT: Operations

GRADE/FLSA STATUS: H5—Non-Exempt

BADGE TYPE/COLOR: Key—Blue

REPORTS TO: Supervisor, Training – Table Games; Table Games Trainer

SUPERVISES: N/A

Dealer Training School candidates will undergo training in the game of blackjack and one or more specialty games. After completion of the training program and successfully passing the audition, candidates will be eligible for Part-time/Full-time Table Games Dealer positions.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Deal one or more games in order to provide guests with courteous and accurate service, and promote an entertaining environment; maintain department standards of game productivity

• Demonstrate superior guest service skills by displaying outlined service behaviors at all times

• Maintain an upbeat and positive attitude, create positive energy with gestures, and sustain enthusiasm from one interaction to the next

• Possess money-handling skills, count large sums of cash, and exchange for table chips

• Possess a thorough working knowledge of all casino games, and become certified to deal

• Documented strong knowledge of department policies and procedures, including those pertaining to federal and regulatory laws and guidelines

• Act as a role model; always present oneself as a credit to Harrah’s Cherokee Valley River Casino & Hotel and encourage others to do the same

• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• A High School Diploma or GED is required

• Must demonstrate the following essential knowledge and skills:

• Excellent written and oral communication skills

• Must possess excellent guest relations and leadership skills

• Strong math skills

• Attention to detail

• Neat, professional appearance with excellent personal hygiene

INTERNAL APPLICANT REQUIREMENTS:

• Must be in current position for at least 90 days

• A recent performance rating of Strong Performer or above is required

• Must successfully complete a math assessment

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to operate in stressful situations

• Must be able to lift 25 pounds, carry 5 pounds

• Must stand for long periods of time

• Must be able to stoop, bend, reach, kneel, twist, and grip items

• Must be able to respond to visual and aural cues

• Must be able to read, write, speak, and understand English

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 5.22.2025

• Proud to have opened our doors in September 2015.
• Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
• Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
• Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.