Job Description

Harrah’s Cherokee Valley River Casino & Hotel

POSITION TITLE:Housekeeping Materials Handler

DIVISION:Hotel

DEPARTMENT:Hotel Housekeeping

GRADE/FLSA STATUS:H10 - Non-Exempt

BADGE TYPE/COLOR:Work Permit - Peach

REPORTS TO:Shift Supervisor, Housekeeping; Dual Rate Supervisor, Housekeeping

SUPERVISES:N/A

As a Housekeeping Materials Handler, you play a vital role in ensuring the smooth operation of the Hotel Housekeeping department by efficiently completing the ordering and processing of supplies.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create, receive, and deliver all housekeeping supplies to appropriate storage locations, then update inventory records and reports

• Inspect all assigned areas and coordinate cleaning with the Housekeeping Shift Supervisor

• Maintain various cleaning equipment in good working order, reporting any needed repair or safety issues to the department as needed

• Provide the highest quality of service to guests and associates at all times

• Understand local sanitation, health code laws, and OSHA requirements

• Turn in all lost and found items in a timely manner consistent with property standard

• Protect all company assets with regard to waste, breakage, and theft

• Perform the duties of both the Room Attendant and Houseperson as needed

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• A high school diploma or GED is required

• Six months of hotel housekeeping experience is preferred

• Must demonstrate the following essential knowledge and skills:

• Must be highly self-motivated and self-directed, with strong attention to detail and an ability to handle multiple priorities in a fast-paced environment

• Possess strong written and verbal communication skills

• Documented teamwork behaviors and attitudes

• Neat, professional appearance with excellent personal hygiene

• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook and must be able to use a smart device and a handheld radio for communication

• *Proficient in the use of hotel and housekeeping computer systems and programs

*Not required at the time of hire; may be learned in the probationary period agreed upon at the time of hire

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to lift up to 100 pounds and carry 5 pounds

• Must be able to attend to multiple priorities simultaneously

• Must be able to stoop, bend, reach, kneel, twist, and grasp items and be on your feet for an 8-hour shift

• Must be able to operate a forklift, pallet jack, and dollies

• Must be able to respond to visual and aural cues and read, write, speak, and understand English

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary. 10.24.24