Sonova Group

HCS - Rover

Sonova Group  •  Tauranga, NZ (Onsite)  •  1 month ago
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Job Description

At Triton Hearing we're changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They're experts in their field, always exploring new ways to improve the quality of our clients' lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves - they transform lives. Join our mission and become part of our team!

About the Job

Are you someone who thrives in a dynamic and challenging environment? If you have a background in administration, retail, and/or customer service, this varied role offers you the perfect opportunity to utilise and develop your skills in the Hearing Care Industry.

As a Rover Receptionist, you'll be an essential mobile team member based in the Bay of Plenty area and it involved supporting multiple clinics across the Bay of Plenty and Central regions as needed. This role is 4 days per week (32 hours), Monday - Thursday.

  • Clinic Operations: Take charge of managing the day-to-day operations of the clinic.
  • Reception Duties: Be the welcoming face of our clinics, handling all reception responsibilities.
  • Diary Management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
  • Administrative Tasks: Process insurance applications, government subsidies, and ACC claims.
  • Data Management: Run daily reports through our CRM system to keep everything on track.
  • Technical Skills: Perform in-house hearing aid repairs with full training provided.

About You

You are someone who thrives on variety and enjoys traveling to different locations. To support you in your travels, we offer mileage reimbursement, ensuring you are fully supported in your rover role.

  • You have a genuine desire to help people, offering exceptional service and care to every client.
  • You are eager to develop your knowledge in Audiology, with the potential to train as a Tele Assistant.
  • You are confident in working autonomously and thrive in a team environment, adapting easily to different clinic settings and team dynamics.
  • You possess a high level of general computer literacy, enabling you to efficiently manage various administrative tasks.

If you are ready for a role that keeps you on your toes and allows you to make a significant impact in the Hearing Care Industry, this is the opportunity for you!

What's in it for you?

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

  • A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing.
  • Rewarding YOU with salaries and bonus' designed to recognise your expertise and exceptional performance.
  • A $200 Wellbeing Allowance to spend on your health and wellbeing.
  • Long-Service Recognition.
  • Triton Perks - exclusive discounts to over 80 retailers and service providers.
  • Extra leave days: Birthday, YOU day, Community leave etc.
  • Free Financial Advice Sessions.

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.

Give it a go! Apply now.

Sonova Group

About Sonova Group

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.

In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Stäfa, CH
Year Founded
Unknown
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