Job Description

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

As a key member of the Human Capital Management (HCM) team, the HCM Analyst is primarily responsible for the development, maintenance, and enhancement of HR reports, dashboards, and analytics using IBM Cognos/UKG People Analytics. Reporting to the Manager, HR Technology & Payroll, this role supports the Firm’s workforce reporting needs by translating business requirements into meaningful data insights for HR, Payroll, Legal Talent, and senior leadership.

In addition to reporting and analytics responsibilities, the role supports the ongoing administration and optimization of UKG Pro to help ensure data integrity, effective system processes, and a positive user experience.

This job posting is for an existing vacancy.

Major Responsibilities

• Develop, maintain, and enhance HR reports, dashboards, and recurring reporting deliverables using IBM Cognos / UKG People Analytics
• Partner with HR, Payroll, Legal Talent, and other stakeholders to gather reporting requirements and translate business needs into reporting solutions
• Build and support reports and dashboards across key workforce metrics such as headcount, turnover, compensation, DEI, engagement, recruitment, and attendance/time off
• Validate data outputs, troubleshoot reporting issues, and ensure the accuracy, consistency, and relevance of reporting deliverables
• Analyze data trends and summarize findings to support decision-making by HR leaders and senior management
• Respond to ad hoc reporting requests and assist stakeholders in interpreting workforce data
• Identify opportunities to improve reporting efficiency, automation, standardization, and self-service access where appropriate
• Support the ongoing administration of UKG Pro, including the following modules, Core HR and Payroll, Recruitment, Onboarding, Workforce Management Classic (TOA) and Employee Voice
• Assist with system configuration, testing, troubleshooting, and issue resolution in partnership with internal stakeholders and UKG support
• Support data flows and integrations between UKG and other systems, including payroll, benefits, and finance, as applicable
• Maintain a general understanding of HCM-related workflows and business processes across the organization, with a focus on system impacts and dependencies
• Support payroll-related system activities, data validation, and issue resolution to help ensure accurate and timely payroll processing
• Partner with HR and Legal Talent stakeholders to identify and implement process improvements and automation opportunities within UKG Pro
• Support HR and Legal Talent initiatives such as process redesigns, policy implementations, and system upgrades, and new module rollouts
• Document business requirements, perform testing, and support training for new functionality
• Contribute to the ongoing improvement of reporting processes, system controls, and user experience
• Serve as a key resource for reporting-related questions, report troubleshooting, and UKG system support requests
• Collaborate closely with the HCM Coordinator to resolve system and reporting issues in a timely manner
• Develop and maintain user guides, standard operating procedures, and training materials related to reporting and HCM processes
• Provide training and support to HR, Legal Talent, and business users on UKG reporting tools, dashboards, and related system functionality
• Demonstrate a responsive, service-oriented, and client-focused approach when supporting users and stakeholders
• Conduct regular data audits and validation activities to ensure the accuracy, completeness, and integrity of HR and payroll data
• Support reporting and documentation requirements for audits, compliance reviews, and internal controls
• Help maintain reporting governance and data quality standards across the HCM environment

Position Requirements

Education and Experience

This position requires a post-secondary education in Human Resources, Business Administration, Information Systems, Data Analytics, or a related field. A minimum of three to five years of experience in HRIS, HCM reporting, business intelligence reporting, or HR analytics in a law firm or professional services environment. Hands-on experience building and maintaining reports in IBM Cognos; experience with UKG People Analytics / Cognos is strongly preferred. Experience working with HR and payroll data, including data validation, analysis, and reporting as well as supporting or administering an HCM / HRIS platform, ideally UKG Pro / UltiPro, is an asset. An equivalent combination of education, training and experience may be acceptable.

Knowledge and Skills

• Strong hands-on experience with IBM Cognos report writing, including the development of dashboards, recurring reports, prompts, filters, calculations, and data validation
• Strong analytical skills, with the ability to interpret workforce data and communicate findings clearly to non-technical audiences
• Advanced skills in Microsoft Excel, including pivot tables, formulas, lookups, and data analysis
• Experience working with HR, payroll, and organizational data structures
• Familiarity with UKG Pro / UltiPro and HRIS reporting environments is strongly preferred
• Experience with other business intelligence tools such as Power BI or Tableau is an asset
• Strong attention to detail and commitment to data accuracy
• Excellent written and verbal communication skills
• Proven ability to manage multiple priorities and deliver results in a hybrid, fast-paced work environment
• Collaborative, proactive, and service-oriented approach to problem-solving and continuous improvement
• Personable, with a strong client service mindset and the ability to build effective working relationships

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Compensation

The range of expected compensation for this position is $80,000 - $90,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

Please note that we use artificial intelligence to screen, assess or select applicants for the position.

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No agencies or phone calls/emails please.