Job Description

JOB TITLE

Engineering Technician Level II-Wallpaper

GRADE/FLSA STATUS:

H15-Non-Exempt

BADGE TYPE/COLOR:

Key-Blue

DIVISION:

Facilities

DEPARTMENTS:

Facilities Engineering

REPORTS TO:

Assistant Manager, Engineering

WE ARE CAESARS

At Harrah’s Cherokee Casinos, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary.”

• Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service.”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the well-being of our Team Members and their families, and making positive contributions to the communities in which we operate.

Responsible for the expert installation, removal, and maintenance of commercial‑grade wallpaper and wallcoverings. This role requires advanced technical proficiency in surface preparation, material handling, adhesive application, and precision alignment to achieve a seamless, high‑quality finish. The position supports property‑wide maintenance standards while upholding the business objectives, ethics, and values of Caesars Entertainment in alignment with the Code of Commitment and our Mission, Vision, and Values.

HOW YOU WILL CREATE THE EXTRAORDINARY

Living Our Values

• Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
• Support departmental goals by following established procedures, standards, and work practices.
• Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.

Operational Excellence

• Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
• Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
• Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.

Quality & Performance

• Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
• Meet performance expectations related to productivity, accuracy, and service quality.
• Support process improvements by adopting new procedures and providing feedback when requested.

Guest Experience & Brand Excellence

• Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
• Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
• Help maintain a clean, organized, and welcoming environment that enhances the overall experience.

Teamwork & Growth

• Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
• Participate in training and skill‑building activities to support personal growth and job proficiency.
• Demonstrate reliability, accountability, and professionalism that strengthen team performance.

WHAT YOU WILL NEED

• Must be 21 years of age or older.

• High school diploma or GED required.

• Four years of experience in wallpaper installation or related interior finishing work is required.

• Experience with specialty wallcoverings preferred (grass cloth, murals, commercial vinyl).

• Valid NC driver’s license with no suspended, denied or revoked driver’s license within the last 3 years required.

ADDITIONAL REQUIREMENTS

• Ability to read and interpret blueprints, diagrams, and technical manuals to diagnose and repair equipment.

• Professional appearance and strong personal hygiene standards.

• Proven ability to work independently while also demonstrating effective teamwork and collaboration.

• Strong oral and written communication skills, along with solid interpersonal abilities.

• Capacity to manage multiple priorities and adapt to a fast‑paced work environment.

• Ability to stand for extended periods, perform frequent physical movements, lift up to 25 pounds, and respond to visual and auditory cues.

• Ability to read, write, speak, and understand English, and work comfortably in environments with noise, crowds, and exposure to secondhand smoke.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting guests or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Harrah’s Cherokee Casinos is an enterprise of the Eastern Band of Cherokee Indians and is an Equal Opportunity Employer.

05.21.2026