Job Description

Job Location: WRIGHT DIRECTIONS - HAMPTON - HAMPTON, SC 29924
Position Type: Full Time
Job Shift: DaysJob Title: Branch Manager
Location: Hampton (Full-Time, In-Office)
Salary: $50,000 per year
Benefits: Full Benefits Package
About Us: We are the largest Rehabilitative Behavioral Health Services (RBHS) provider in South Carolina, offering comprehensive mental health services, including therapy, behavioral health, and an array of mental health support programs. Our mission is to provide high-quality, accessible care to individuals and families in need.
Position Overview: We are seeking a highly motivated and detail-oriented Branch Manager to oversee operations at our Rock Hill, SC location. This leadership role requires a professional with a strong background in psychology, business, or a related field, who can effectively manage staff, client services, compliance, and financial oversight while ensuring operational excellence.

Qualifications:
· Master’s degree in Psychology, Business, or a related field.
· Experience in behavioral health, healthcare administration, or management preferred.
· Strong knowledge of Medicaid, insurance processes, and compliance regulations.
· Excellent leadership, organizational, and communication skills.
· Proficiency in Electronic Health Records (EHR) systems.
Key Responsibilities:
Medicaid/Insurance and Client Oversight
· Conduct Medicaid and insurance eligibility checks.
· Manage master caseloads and trackers.
· Oversee client services and staff scheduling.
Operations and Compliance
· Conduct DHEC and basic building maintenance checks.
· Ensure office cleanliness and compliance with safety protocols.
· Manage fire extinguisher checks, fire drills, and business licensing.
· Oversee adherence to RBHS manuals and CARF standards.
· Ensure proper manual modifiers for services and timely uploads to EHR.
Financials, HR, and Utilization
· Monitor EBITDA and track utilization of units in EHR.
· Oversee branch budgeting and productivity metrics.
· Manage office supply orders and ensure cost-effective operations.
· Build and maintain community partnerships.
· Support HR functions, including approving time-off requests and ensuring office coverage.
· Manage service reauthorizations and ensure timely 90-day reviews and MHP assignments.
Why Join Us?
· Be a part of a dynamic, growing organization making a significant impact in mental health services.
· Lead a dedicated team of professionals in a supportive and structured environment.
· Enjoy a comprehensive benefits package and opportunities for career advancement.
If you are a results-driven leader passionate about mental health services and operational excellence, we encourage you to apply and make a difference in our community.
Equal Employment Opportunity
Wright Direction Family Service  is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.