Job Description

Reports to: Hazleton Campus Pastor Hours Commitment: Part-time (25 hours/week) with regular weekend responsibilities.
Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people to Jesus and help them fully follow him. 

Required Skills:

• Strong people and conflict resolution skills.
• Strong oral and written communication skills.
• Strong organizational and time management skills.
• Strong computer skills with the ability to learn appropriate software skills.
• Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.

Primary Responsibilities:

• Sets the pace for a world-class level of hospitality and customer service locally.
• Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
• Create excellent, inviting and warm environments.
• Vision cast constantly.
• Assist with location specific responsibilities as designated by the Hazleton Campus Pastor.
• Lead and give oversight to the following areas:
• Attendee Onboarding Process
• Guest Experience Volunteer Teams:
• Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc.
• Office and Administration team
• Special Events Teams
• Cafe/Retail
• Administrative duties as assigned.

Be a Good Steward of Time:

Hours per week include Weekend Gatherings.

Be a part of the local team and necessary meetings.

Attend Central Meetings, Guest Experience meetings, and others as scheduled.

Personal Qualifications

Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular attendance and participation at LCBC.

Supports LCBC’s mission, priorities, philosophy of ministry, and doctrinal statement.

Supports LCBC’s core values: we run after the one; we pursue excellence; we prioritize relationships; we deploy people for impact; we are real and relatable. 

Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team.

Shows a desire to grow, develop, and mature, both spiritually and professionally.

Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests.

Be an LCBC Partner or willing to become a Partner within 60 days of employment

Benefits We Offer:

Annual counseling benefit

Flexible schedules

Casual dress

Quarterly professional and spiritual development days

Intentional investment in personal and professional development

Evaluation:
The Hazleton Guest Experience Director will meet regularly with the Hazleton Campus Pastor for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.