Job Description

The Niemann Harvest Market Delicatessen Manager will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Delicatessen Manager implements the weekly merchandising plan creating a positive experience for customers and providing the store with a profitable outcome. The Delicatessen Manager develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The Delicatessen Manager will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.
• Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Quality assurance checks in all areas of the department
• Source and manage new items and is responsible for resets and planograms.
• Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the Delicatessen
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.
• Evaluates and reacts to performance issues.
• Maintains records of item information; Vendor, product details, retails and gross margins
• Operates and uses all equipment necessary to run the department
• Works varied hours/days to oversee department operations.
• Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
• Merchandise planning and execution that leads to a well merchandised store
• Stock levels and best practices throughout the Delicatessen Department
• Personnel responsibilities for all Delicatessen Department Associates
• Follow all Health Code guidelines
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Leadership skills
• Culinary skills
• Detailed Orientated
• Problem solving skills
• Ability to work in a fast paced environment
• Integrity
• High Energy Level
• Ability to prioritize and multi-task
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Manages subordinate supervisors who supervise Associates in the department
• Responsible for the overall direction, coordination, and evaluation of this unit
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Trains Associates; plans, assigns, and directs work
• Appraises performance; rewards and coaches Associates
• Addresses complaints and resolves problems

EDUCATION and/or EXPERIENCE

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Manager Food Handlers Certificate provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Hairnets/Hats
• Safety Cutter
• Computer
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard deli equipment including, but not limited to
• Knives
• Slicers
• Ovens
• Rotisseries.

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Taste and smell
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop, kneel, crouch or crawl
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb or balance
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Regularly

• Moving mechanical parts
• Fumes or airborne particles

Frequently

• Extreme heat

Occasionally

• Wet and/or humid conditions
• Toxic or caustic chemicals
• Extreme cold
• Risk of electrical shock
• Vibration

NOISE LEVEL

Regularly

• Moderate

PAY RANGE (depends on industry experience)

$22 up to $27/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location