Job Description

Hardware Technician II

Position Purpose
Provides top level support, repair, and installation for end user environments.

Essential Functions

• Repairs physically damaged devices
• Designs and implements repair procedures for interactive boards, printers, desktop computers, sound systems, etc
• Troubleshooting power and cabling related issues
• Installs fixed equipment in classrooms, including cabling needs
• Completes warranty claims
• Independently sets up and maintains equipment for District special events
• Work within the Technology Services team to ensure needs are met
• Communicate issues and needs to Assistant Technology Director
• Efficiently use work order systems and complete other Data Entry

Equipment
Uses standard office equipment such as personal computer, copy machine and fax machines, and telephone.

Travel Requirements
Travel to school district buildings and professional meetings as required.

Rate of Pay

$22.05 per hour

Work Schedule
8 hours per day.
260 days per year.

Knowledge, Skills and Abilities

• Evidence of service-minded work ethic
• Ability to maintain high level of confidentiality
• History of punctuality and dependability in work setting
• Ability to work within various project deadlines and multi-task accordingly
• Familiarity with business office procedures
• Effective and professional oral and written communication
• Ability to interact in a professional and positive manner with Central Office Administrators, Building Principals and staff and all stakeholders
• Work collaboratively with individuals and groups
  
  Physical and Mental Demands, Work Hazards
  
  Seldom = Less than 25% Occasional = 26 to 50% Often = 51 to 75% Very Frequent = Greater than 75%

Physical Requirement

Percentage of Time

Ability to sit for extended periods of time. OccasionalAbility to lift 25 pounds. FrequentAbility to carry 25 pounds. FrequentAbility to work at a desk, conference table or in meetings of various configurations. OccasionalAbility to see for the purpose of reading laws and codes, rules and policies and other printed matter. FrequentAbility to communicate so others will be able to clearly understand a normal conversation. Very FrequentAbility to operate job-related equipment. Very FrequentAbility to reach in all directions. Frequent

License/ Registration/ Certification

• Prefer cabling certification or willingness to obtain

Education

• High School Diploma or GED
• Minimum of Associate Degree or Equivalent Experience

Experience

• Previous experience with technology repair

FLSA: Hourly