Job Description

The Hardware Sales Executive is an overlay role and will identify, sell and maintain sales relationships within customer accounts in his/her assigned territory. Being in sales environment, you are responsible to build relationships with prospects and/or existing customers. The team need to has strong customer communication skills to manage customers expectations.


1. Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
2. Investigates new items and make recommendations for purchasing products.
3. Checks inventory to ensure orders are in stock.
4. Takes orders over the phone and in person.
5. Advises customers on technical matters and recommends appropriate computer configurations.
6. Solicits information about computer needs from customers.
7. Provide technical support after merchandise is purchased.
8. Construct sales pitches and presentations.
9. Travel to areas where needs are projected.
10. Serve as a customer service rep for customers who have questions or difficulties & advise on appropriate user training.
11. Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers systems and processes.
12. Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
13. Brainstorm and execute lead-generating campaigns such as cold-calling, edms, seminars, etc.
14. Generate new business through customer visits, cold calling, and follow-up on incoming sales leads.
15. Oversee and execute end-to-end sales processes for designated market segments with the manager.
16. Prepare and execute the stages of the sales process, including qualification, solution validation, proposal, and negotiations.
17. Create and achieve a sales pipeline to achieve the targets set for the segment.
18. Achieve sales target.
    

Requirements:

1. Have experience in Sales field for IT strategy development is preferred.
2. Excellent selling, negotiation and communication skills.
3. Prioritizing, time management and organizational skills.
4. Ability to create and deliver presentations tailored to the audience needs.
5. Relationship management skills and openness to feedback.