Gear Inc.

(Hanoi) Trainer

Gear Inc.  •  Socialist Republic of Vietnam (Onsite)  •  4 months ago
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Job Description

ABOUT US

Gear Inc is a BPO Service Provider with offices around Southeast Asia and expanding globally.

We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that's just the start!

Commitment to our people is our real strength and the key to our success.

Company size: 6,000+ employees

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JOB INFORMATION

Job title Trainer (Viet local/ English Speaking)

Working Location: VTC Online Building, Ha Noi

We are seeking an experienced and motivated individual to join our team as Moderation Trainer. In this role, your main responsibilities are:

  • Conceptualize training materials based on data and research;

  • Create training strategies, initiatives, and materials;

  • Test and review created materials;

  • Maintain a database of all training materials;

  • Instruct employee training and onboarding;

  • Review employee performance and learning;

  • Conduct training classes on policy/product;

  • Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.

Job Requirement:

  • Teaching English's experience is welcome.

  • Bachelors degree in any related field

  • Vietnamese local; proficient in English 4 skills (at least C1 level);

  • Training and coaching skill experience is a plus;

  • Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;

  • Ability to communicate clearly and concisely, both oral and in writing;

  • Knowledge of people learning patterns to design programs with excellent efficiency.

Benefits

1. Salary and Benefits

  • Attractive salary with allowance and benefits (Competitive Basic Salary, Additional Bonus, Night Shift Allowance) and annual salary review;
  • Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
  • Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
  • Annual health check;

  • Paid leave (12 days/year).

2. Working Environment

  • International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
  • No dress code, Free drinks (coffee, tea, etc.);

  • Training and career development opportunities;
  • Free in-house gym and game room for everyone. We love board games, video games, PS5, ping pong, football tables, and VR games.

All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us at Jobs@gearinc.com

Gear Inc.

About Gear Inc.

Empowering Global Brands Through Custom BPO Solutions

Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results.

Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity.

Why Gear Inc?

✅ Custom Integration: Solutions evolve to precisely fit client needs

✅ Global Reach: Localized expertise with a worldwide perspective

✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations

For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success.

Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward.

Visit GearInc.com to explore how we empower growth so you can focus on your core company functions.

- Website: https://www.gearinc.com/

- Facebook: https://www.facebook.com/GearIncGlobal/

- Instagram: @gearincglobal

- YouTube: http://www.youtube.com/@gearincglobal

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
2007
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