Obeikan Investment Group

Handover Executive

Obeikan Investment Group  •  Khobar, SA (Onsite)  •  3 hours ago
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Job Description

Job Summary:

Responsible for meeting and assisting customers with regards to their queries on their properties. In addition, they are responsible for handing over of keys to customers, conducting Home Orientations and co-ordinating for handover of projects.

Responsibilities:

  • Contacting the clients and try to take appointments to hand over their units.
  • Site visit should be done to determine the unit status, then a snag list should be done to follow up with the site engineers for any missing items before its delivery within a fixed time frame.
  • Responsible for making all the needed documents in the handover process.
  • Responsible for making all the paperwork and the invoices.
  • Responsible for generating delivery reports, site reports monthly and quarterly.
  • Following up on collecting the fees of any utility installations in the projects.
  • Filing all the documents.
  • Update the projects database.
  • Revising with the financial department any financial settlements with clients before delivery.
  • Follow up on client requests and modifications.
  • Contacting Clients with the coordination with the technical for any upgraded options (Roof tiles, Aluminum, etc…) upon client’s request.
  • Following up on producing the pool License to the clients with the coordination with the technical department and the administration.
  • Responsible for collecting all the signed drawings from the sales department and send it to the construction department to proceed in the site. In the case of modified drawings, a modification request is done then the decision is taken after knowing the status of the unit in the site.
  • Responsible for any notifications or comments concerning the clients related to the site during and after the finishing process.

Requirement and Skills:

  • English language proficiency
  • Knowledge of customer service principles and practices
  • Excellent listening skills
  • Attention to details
  • Great negotiation and problem-solving skills
  • Teamwork and ability to work under pressure
Obeikan Investment Group

About Obeikan Investment Group

Let’s Shape the Future Together ..

Since 1982, Obeikan Investment Group has built thriving businesses in multiple channels. This is what four decades of experience have taught us:

- Businesses that stay on conventional paths will ultimately be overtaken by more agile competitors.

- Incremental steps aren’t enough to maintain market leadership, so thinking big is essential.

- A successful future takes ongoing, radical, all-hands-on-deck innovation.

- And innovation isn’t a project with an end date—it’s an embedded mindset.

Innovation is at the core of everything we do at Obeikan. The world of business has changed and the future is no longer an extension of today; continual re-invention is a now pre-requisite for success. To compete, we’re perpetually re-engineering our processes, products and organisation to do more and to do better—executing faster, more reliably, more productively and more profitably.

Today, the catalyst of innovation is digital transformation. It’s enabled us to perform at the highest level, and now we are making the same possibilities available to our clients. Obeikan’s digital technologies are a bridge to full membership in the digital economy. As a leader in digital transformation, we’re empowering our customers to refine their operations, amplify their impact, and sharpen their competitiveness.

We’re passionate about sharing our knowledge to change our world for the better. We give our best every day to help help build an increasingly dynamic economy and society, and to partner for collective wins. Through collaboration with Obeikan, clients can also create new paths to success, revitalise business operations and relationships, and accelerate value creation.

Are you ready? Let’s shape the future together.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Riyadh, SA
Year Founded
1982
Website
com.sa
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