Holland America Line

HAL - Junior Host

Holland America Line  •  Onsite  •  3 months ago
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Job Description

HAL - Junior Host

Department: Restaurant

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Maitre'D


As the world's premier cruise industry leader, our crew members pave the way with innovative and eco-friendly cruising, ensuring guests enjoy unforgettable vacations and forge seamless connections.

The Junior Host's duty is to ensure that guests consistently have an unparalleled experience. Stationed in the main dining room, specialty restaurants, and the lido buffet, the Junior Host ensures seamless operations. Their general responsibilities include aiding guests with reservations, presenting menus, and engaging in friendly, light-hearted conversations. The ideal candidate will possess an impeccable professional demeanor, coupled with a charming and charismatic personality. Key to success in this role are teamwork, cooperation, and the ability to solve problems effectively.

Key Responsibilities

  • Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day.
  • Lead and guide guests through the restaurant to their dining tables.
  • Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
  • Periodically visit guest tables to gather feedback & share insights with the management team.

Skills, Knowledge and Expertise

  • 1 year + experience in a 5-star hotel or similar establishment
  • Intermediate skills using computerized reservation or table management systems.
  • Advanced level English verbal and writing skills
  • College degree in hospitality is preferred.
Holland America Line

About Holland America Line

For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time.

Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages.

We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Seattle, Washington
Year Founded
1873
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