To ensure client satisfaction through exceptional hair cutting, colouring and styling. To offer clients various treatments, hair straightening and creative hair styles. To provide and maintain the highest standard of services, recommendations for client homecare, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased sales in the salon.
JOB RESPONSIBILITIES
· To be a team player to ensure the highest possible standards of service delivery.
· Be welcoming, friendly, professional and tactful in all communications with clients.
· Responsible for serving clients appropriately and professionally, understanding the clients needs and making sure of client satisfaction.
· Educating the client and recommending products to help the client maintain her hairstyle.
· Attending all required technical training sessions, hairdressing seminars and keeping up to date with new products, techniques and trends and reviewing trade publications.
· Selling appropriate hair products.
· Keeping track of clients visits and services offered to them.
· Assist in purchasing orders.
· Confident with all aspects of hairdressing.
· Ensure that personal grooming and appearance standards are maintained at all times.
· Perform services within the appropriate time allocated for the service.
· Be flexible with schedules in an attempt to support the needs of the salon.
· Actively promote the products and services.
· Handle clients questions and concerns professionally and courteously and answer all queries by clients ensuring complete client satisfaction.
· Maintain a positive attitude and contribute toward a quality work environment.
· Maintain confidentiality and the highest degree of professional ethics at all times.
· Perform any other related duties as determined necessary by management.
QUALIFICATIONS/REQUIREMENTS
· Diploma in Level 3 Hairdressing.
· A minimum of 5 years experience as a Hair Stylist, with a minimum of 2 years experience in GCC.
· Thorough knowledge of current trends, hairstyles and hair care products.
· Available to work on various schedules including weekends and holidays.
· Physical mobility (able to stand on feet for a prolonged period of time).
· Excellent communication skills.
Madi International is a multi-brand, multi-trade channel distributor covering all beauty categories including hair, skin, and nail care. Founded in 1991, Madi International has expanded its reach and diversified its offerings over the years, launching different businesses that cater to the evolving needs of the beauty industry. Operating across the United Arab Emirates, Saudi Arabia, Qatar, Oman, and Bahrain, each division within the Group supports the others, creating a robust ecosystem that is responsive to market changes and deeply aligned with consumer needs and expectations.
Originally founded as a one-stop shop for salons, Madi International remains devoted to this core segment, continually driving its success and expansion into various other trade channels such as pharmacies, retail stores, and e-commerce. Our ability to adapt and respond to market demands has positioned us as the preferred regional partner for brands aiming to penetrate these markets, owing to our proven expertise in brand building and market trendsetting.
Madi International operates across numerous countries, leading with innovative beauty solutions and modernizing the beauty business landscape in the GCC. From traditional specialized outlets to comprehensive beauty service hubs, our adaptability has been pivotal. Within Madi International, we also address needs through our Consumer Products Division, catering to pharmacies, beauty stores, and a robust e-commerce network. Additionally, our Wholesale and Export Division extends our reach beyond direct consumer interactions.
