Our client is a premium social fitness destination offering world-class courts, gym facilities, and a vibrant community experience. They are seeking an experienced, highly driven, and hands-on Gym Manager to oversee daily gym operations, drive membership growth, and ensure exceptional customer experience. This role requires a proactive leader with strong operational, sales, and team management skills who can build a high performance fitness culture while maintaining excellent service standards.

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  Lead and oversee all gym and fitness related operations within the club.
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  Develop and execute revenue growth strategies for gym memberships, personal training, and fitness programs
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  Drive membership acquisition, renewals, and overall revenue growth.
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  Develop innovative fitness programs, group classes, and wellness initiatives.
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  Identify opportunities for corporate partnerships and fitness packages.
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  Recruit, train, supervise, and mentor gym instructors, personal trainers, and support staff.
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  Ensure proper maintenance, servicing, and safety compliance of all gym equipment.
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  Handle member inquiries, feedback, and complaints professionally and promptly.
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  Assist in budgeting, cost control, and financial performance management of the gym department.
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  Prepare weekly and monthly operational reports for management.
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  Support the marketing team in club activations, fitness challenges, and community engagement initiatives.

Requirements

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  Bachelor’s Degree in Sports Science, Business Management or a related field
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  Professional certification in Personal Training, Strength & Conditioning, or Fitness Management is an added advantage.
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  Minimum of 4 - 6 years progressive experience in fitness training, including hands-on management of a gym or fitness facility.
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  Commercial mindset with solid business acumen.
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  Ability to work flexible hours including evenings and weekends.
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  Articulate with a high level of professionalism, energy, and results orientation.