Job Description

• Operationally support T&L activities across defined scope within Novartis, to ensure compliance and enhance access to learning for associates.

Major accountabilities:

• Compliantly manage the in-scope training matrix.

• Define system set-up and co-ordinate appropriate learning management system maintenance for all in-scope training requirements (courses, curricula, assignments etc.) with the LMS administrators.

• Manage all in-scope reporting requirements.

• Communicate appropriately on availability of learning content, to support the curiosity and growth of Novartis associates.

• Manage and support local learning events across defined scope within Novartis

Key performance indicators:

• Implementation of all training events within the Novartis efficiently and effectively.

• Compliant management of the training matrix
  

Minimum Requirements:
Work Experience:

• Soft Skills:•

Ability to work with a cross-functional, cross-cultural team within a matrix organization

Strong customer service orientation

• Professional:

Demonstrated experience of working with IT tools, experience with learning management systems advantageous

Knowledge of GxP requirements (esp. training and documentation)

Skills Desired

Business Mindset, Business Partnerships, Collaboration, Customer Service, Learning Design, Prompt Engineering