Job Description
Job Location: GWP - Missoula , MT 59808
Position Type: Full TimeEducation
Level: High School
Salary Range: $31.56 - $47.34 Hourly
Travel Percentage: None
Job Shift: Any
SUMMARY
The Lead Cashier is responsible for the oversight of the entire cash handling operation per shift. Ensures that all functions are performed in accordance with all applicable laws, rules, and regulations of the Gaming Commission, Federal and State Tax Commissions and in compliance with Title 31 Bank Secrecy Act (Anti-Money Laundering) regulations, System Internal Control Standards (SICS), and Tribal Internal Control Standards (TICS) policies and procedures.
DUTIES & RESPONSIBILITIES
- Performs all functions in accordance with applicable Tribal, Federal, and other laws and gaming regulations and S&K Gaming LLC policies and procedures.
- Maintains a working knowledge of casino operations and relevant gaming issues, regulations, and Tribal Internal Control Standards.
- Provide check cashing authorization through VIP Global Financial, provide credit card cash advances through Cash Club system.
- Report large sum transactions in FabiTrack system.
- Balance money drawers at the end of each shift.
- Ensure the accurate accounting of transactions and provide reporting and analysis.
- Track, maintain, and document all staff overages/shortages.
- Review and monitor staff variance and procedural violations, addressing concerns expeditiously and appropriately, to ensure integrity through accountability.
- Responsible for weekly cash deposit.
- Review/complete daily staff reports/logs, progressive totals, variance, and other reports as needed.
- Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
- Understands and monitors all computerized systems utilized by operational and support demands.
- Ensure that operation of equipment tools and materials are handled in a safe manner.
- Issues written and oral instructions.
- Implement all internal controls deemed necessary to ensure the highest level of asset protection.
- Handle any customer and or employee disputes professionally; this may include other difficulties encountered on shift where a decision is needed.
- Promote outstanding internal guest service standards through courteous and respectful behavior.
- Carries out procedures, schedules and evaluates personnel in keeping with approved policies, procedures, and practices.
- Provides coaching counseling and recommendations for recognition to encourage excellent performance in all areas.
- Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc.
- Promote effective and professional communications with supervisors, co-workers and subordinates through regular staff meetings, co-worker/management/supervisor team meetings and other forms of communication.
- Develops and implements staff development plans or those employees who display the necessary skills, motivation, and attitude to grow within the organization.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Cooperates with Internal and External auditors, Compliance, and Investigations as necessary.
- Maintain confidentiality of customers’ transactions.
- Maintain integrity of gaming cage.
- Held accountable, to a very high degree, for the accuracy and thoroughness of departmental functions and efficiencies.
- Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILTIES
- Strong leadership and customer service orientation required.
- Clear, professional communication skills required.
- Strong computer skills, to include working knowledge of Microsoft Word and Excel are required.
- Must be extremely numbers orientated and computer literate with good math skills.
- Knowledge of equipment uses such as computers, currency counters and calculators.
- The ability to follow instructions and to perform repetitive tasks required.
- This individual must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.
- This individual must maintain a neat and hygienic appearance.
- This individual must be able to work effectively with peers, staff members and regulatory agency personnel.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
- The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- The employee must be able to lift a maximum of 40 lbs.
- Will be working in a smoking environment.
- Broken glass and slipping are hazards of job.
- This position will require flexible hours/shifts including early morning, evenings, graveyard, weekends, and holidays required.
QualificationsEDUCATION and/or EXPERIENCE
- High School Diploma or equivalent required.
- The ability to read English and understand both written and verbal instructions is required.
- One (1) year of cash handling experience.
- Prefer experience as a cashier in a bank or financial institution.
- One (1) year of work experience in a position that required supervision of staff required.
CERTIFICATES, LICENSES and REGULATIONS
- Required to complete Title 31 Bank Secrecy Act annually.
- Required to watch Customer Service video annually.
- Required to watch Sexual Harassment video every 2 years.
- SafeServ certification required.
- Must complete gaming application and fingerprint process.
- Will be required to successfully pass a pre-employment drug test and as a condition of employment will be subject to random drug testing.
- It is always the responsibility of the employee to always have all documents current and valid.