Define the overall vision, goals, and objectives of programs, develop strategic roadmaps, and ensure that all initiatives align with the organization’s mission and long-term plans.
Oversee program design, frameworks, timelines, and milestones to drive effective program execution.
Lead and manage teams: Responsible for leading and managing teams, both onshore and offshore, to ensure successful project delivery and client satisfaction.
Drive innovation and technology: The role involves driving innovation and leveraging technology to enhance the Guidewire platform and services.
Customer success: Committed to customer success, ensuring that Guidewire's products and services meet the needs of its clients.
Continuous improvement: The Program Director is expected to contribute to the continuous improvement of Guidewire's processes and services.
Collaboration and teamwork: The role emphasizes collaboration and teamwork, with the Program Director working closely with other team members and stakeholders.
Flexibility and adaptability: Must be flexible and adaptable to respond to changing market conditions and client needs.
Identifying potential risks and implementing mitigation strategies is essential. Program Directors track program progress using key performance indicators (KPIs), evaluate outcomes, and make data-driven adjustments to optimize results.
Certification – Nice to have
Project Management Certification - PMP
Key Responsibilities
Program Leadership & Strategy
Delivery
Required Qualifications
Proven experience managing large, complex, multi‑project programs
At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Zensar stands out as a premier technology consulting and services company, embracing an ‘experience-led everything’ philosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver superior engagement to high-growth companies. This full lifecycle capability – from experience to engineering to engagement – is what makes us unique. This integrated approach also means that we harness the power of technology, creativity, and insight to deliver impact — ensuring our work focuses not just on technology but also on the people who use it.
Part of the $4.4 billion RPG Group, Zensar is headquartered in Pune, India. Our 10,000+ employees work across 30+ locations worldwide, including Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. As an organization, we are diverse and multi-dimensional and unite across geographies and skill sets to deliver products and services that are value-driven, environmentally conscious, and human-centered.
To know more, visit us at www.zensar.com.
