Job Description

Guidewire ClaimCenter Business Analyst (GW CC BA)

5 + years of business analysis experience, including defining functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments.

· Possess experience with Guidewire ClaimCenter systems is required.

· Must have detailed claims processing knowledge and experience.

· Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes.

· Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories.

· Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.

· Candidate has experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.

· Lead requirements’ definitions for complex projects and multi-year strategic initiatives.

· Identify & translate business needs into clearly defined requirements.

· Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.

· Plan, facilitate, and conduct requirements’ gathering sessions, meetings, and presentations.

· Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.

· Cultivate strong professional relations within business units to thoroughly understand business needs.

· Collaborate with the development and testing teams to provide subject-matter expertise.

· Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.

· Ensure future solutions are efficient and effective across all business processes, while being consistent across products.

· Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase.

Work with the business lead and project manager to obtain UAT signoff.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.