Lafrance Hospitality

Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Lafrance Hospitality  •  $16 - $18/hr  •  New Hampshire (Onsite)  •  1 hour ago
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Job Description

We Want You to Join Our Team!

Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!

The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.

As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.

This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Responsibilities:

  • Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
  • Answer the phone in a professional and helpful manner.
  • Follow procedures for posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable about emergency procedures and hotel policies.
  • Practice punctuality for scheduled shifts.

Shifts: 2-3 days a week, weekends are a must

Job Type: Part-Time

Pay: $16 - $18 Per Hour

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

  • Fosse Experience a plus
  • Hotel experience is a plus
  • Multitasking
  • Customer service skills

Benefits

  • DailyPay - Get Paid Any Day !
  • Brand Wide Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
Lafrance Hospitality

About Lafrance Hospitality

Lafrance Hospitality was established in the 1950’s and has since grown into a full service hospitality company with a current portfolio of fourteen hotels, five restaurants/function facilities and one catering division. Our current hotels include Hilton, Marriott, IHG and Choice properties. With our team of esteemed professionals, depth of experience, proven strategies and commitment to providing an outstanding guest experience, Lafrance Hospitality provides a complete range of management services. Our small size affords our team the opportunity to focus on each hotel’s individual markets and needs, and apply our core principles; hiring, training and retaining the best team members, exceeding guest expectations, and maintaining streamlined, efficient operations.

Lafrance Hospitality's corporate office consists of dedicated team members in all aspects of development and operations. Lafrance Hospitality has the ability to provide consulting and management services in all aspects of operations; finance, sales and marketing, development, daily operations and human resources. In addition, we provide distressed asset management and receivership services to ensure distressed assets run in a cost effective manner during the critical transition phase. Our hands on approach in daily operations have contributed to the success of each of our properties.

Our vision is to be the PREMIER Hospitality Company by employing the VERY BEST PEOPLE, trained and empowered, to deliver a QUALITY product with SENSATIONAL service to every guest, every time.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Westport, MA
Year Founded
1955
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