The Guest Services Attendant greets guests, provides information, and manufactures a safe environment for Team Members and guests during concerts and promotional events.
Responsible for the safety and well-being of guests and fellow Team Members.
Assists with crowd control, traffic, and guest assistance during property events.
Gives directions and provides escorts to customers in need.
Patrols Riverdome and Pavilion areas of property to identify safety hazards.
Enforces all company policies and procedures.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Performs additional duties as assigned.
High school diploma or equivalent.
One year experience in a position with direct guest contact is required.
Must possess excellent customer and employee relations skills.
Must be able to work any day of the week and any shift.
Must be able to get along with co-workers and work as a team.
Must be able to read, write, speak and understand English.
ADDITIONAL REQUIREMENTS
Must be able to respond calmly in crisis and stressful situations.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
Responds to visual and aural cues.
Must present a well-groomed appearance.
Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
Must be able to work independently.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
