Location: My Place Hotel - Dickinson, ND
The Guest Service Supervisor plays a key leadership role in delivering a welcoming, efficient, and consistent guest experience at the My Place Hotel in Dickinson, ND. This position supports front desk operations while guiding and developing the Guest Service Representative team. The Supervisor works closely with the General Manager to ensure daily operations run smoothly and that company policies, brand standards, and service expectations are consistently met.
This is a hands‑on role for a leader who leads by example, remains guest‑focused, and supports team members during all phases of the guest stay.
Basic computer proficiency, including Microsoft Office and hotel systems. Strong verbal and written communication skills. Ability to prioritize tasks, remain organized, and manage multiple responsibilities. Dependable, professional, and consistent work habits. High attention to detail, particularly with cash handling and guest records. High school diploma or equivalent
Supervisory Responsibility: Oversees Guest Service Representatives
Travel: Occasional local daytime travel may be required; no overnight travel expected.
This customer‑focused leadership role offers the opportunity to grow within hospitality while making a meaningful impact on guest satisfaction and team success. If you are a proactive, service‑oriented leader looking to take the next step in your career, we encourage you to apply.
Apply today and Make My Place Your Place!
The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. My Place co-founder and Chairman Ron Rivett co-founded Super 8 Motels Inc. in Aberdeen, South Dakota in 1974, along with long-time friend Dennis Brown. After selling the wildly successful Super 8 Motel system in 1993, Ron remained in the hotel business developing, building, and operating Super 8 Motels and other branded properties as a franchisee until 2011.
On the heels of economic recession, it became apparent to Ron that the original Super 8 philosophy of a ‘clean, comfortable room for a few bucks less than the guy next door’ was more relevant than ever. This time, however, it would be different. In order to meet the needs of today’s individuals, families, workers, and business travelers, this new hotel would be well suited to both short and long term stays. It would need to be clean and comfortable with modern amenities, and all at an affordable price, and so the My Place Hotels of America concept was born.
In February, 2012 the first My Place hotel opened for business in Dickinson, ND and began what would become a two-year proof of concept period, wherein the founders of My Place hotels would develop build, supply, open and operate 5 My Place hotels. Locations include the energy development driven North Dakota markets of Dickinson, Minot, and Bismarck, the heavily traveled intersection of interstates 80 and 25 at Cheyenne, WY and the dual seasoned, demographically diverse vacation market of Bozeman, MT. Fast forward to January 2014 with a rapidly growing pipeline of properties on the horizon, and the objective of transforming a concept into a reality and proving that the My Place concept works in various markets behind them, My Place Hotels of America was set to embark on the next phase as we began to welcome franchisee’s to join us on our journey!
