Accor

Guest Service Associate - Housekeeping

Accor  •  Jaipur, IN (Onsite)  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Company Description

Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

  • Maintain and clean guest rooms, bathrooms, and common areas to the highest Fairmont standards, ensuring all spaces are immaculate and welcoming
  • Provide exceptional guest service by responding promptly to guest requests, special needs, and inquiries with professionalism and courtesy
  • Inspect rooms upon completion of cleaning to verify quality standards, attention to detail, and compliance with property specifications
  • Manage and organize housekeeping supplies and inventory, reporting low stock levels and maintaining efficient supply usage
  • Collaborate with team members and supervisors to prioritize room assignments and meet daily cleaning schedules
  • Report maintenance issues, damages, or safety concerns to supervisory staff immediately for prompt resolution
  • Follow all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and equipment
  • Communicate effectively with guests and colleagues in a professional manner, maintaining discretion and confidentiality
  • Assist with special projects, deep cleaning initiatives, and seasonal maintenance tasks as assigned
  • Maintain a positive attitude and contribute to a collaborative team environment that prioritizes guest satisfaction
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
Social Media